CASE MANAGER at Denver Rescue Mission

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Cultural Competence, Trauma-Informed Care, Assessment, Treatment Planning, Documentation, Collaboration, Communication, Conflict Resolution, Client Advocacy, Professional Ethics, Community Engagement, Training, Record Keeping, Intervention Strategies, Goal Setting

Industry

Non-profit Organizations

Description

Description POSITION SUMMARY The Case Manager (CM) should be someone who takes initiative, can multi-task, and is able to manage a large caseload. The CM provides assessments, assignments, and accountability to guests and participants in our facilities and programs. RESPONSIBILITIES General Demonstrates respect, cultural competence, and knowledge of trauma-informed care in interactions with participants, staff, and other community providers. Upholds all residential and DRM program policies and written agreements. Develops a case plan with individualized goals based on individual needs, and facility/program requirements. Identifies action steps necessary to achieve goals, and monitors progress through scheduled follow up meetings. Performs comprehensive assessment of participant needs. Recommends the necessary level of intervention. Develops and regularly modifies treatment service plan as appropriate. Monitors and assesses participant progress towards identified goals. Holds case planning meetings with clients, including scheduled and walk-in appointments. Monitors case planning appointments, schedules new clients, and assesses continued availability of participant needs and the current bed list to make sure a maximum number of appointments are offered. Maintains professional best practices in areas of document storage, confidentiality and professional ethics when dealing with clients and client information. Oversees participant case files to ensure progress. Regularly updates all case planning records, services, and case notes in SCRIBE including uploading vital documents and ROIs. Documents all meetings, referrals, and services in SCRIBE and utilizes the appropriate templates. Attends staff meetings, and is prepared for case manager and team meetings to address complex cases and needs. Provides SCRIBE reports, spreadsheets and statistics as requested. Facilitates Community Provider visits with clients including case note documentation in Scribe (DHS, MAT, Child Support, VA, SSI/SSDI Attorney). Collaborates, communicates, and advocates with service providers in the government, medical, mental health, housing, benefits acquisition, employment, legal, and veterans, etc. fields to aid clients toward a successful transition into long-term programs or sustainable housing. Facilitates Community Provider visits with clients as assigned, to include, signing up clients to meet with Community Providers. Collaborates with other DRM personnel regarding participant evaluation, goals and continuity of care. Engages in ongoing training as assigned by the direct supervisor and leadership team. Participates in care/integration/oversight of interns and volunteers as requested. Seeks to develop a continuing knowledge of the field, what services are provided in the community, and establishing communication with those entities. Other duties as assigned by direct supervisor. WORKING CONDITIONS Occasional lifting up to 35 lbs., bending, and climbing stairs. Work with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to homeless populations. Possible exposure to communicable diseases. Some meetings with clients in the community may be necessary. Requirements MINIMUM QUALIFICATIONS BA/BS degree, preferably in human services, social work or related field. A combination of education and experience may be substituted. Certified Addictions Specialist (CAS) or Certified Addictions Technician (CAT) preferred. Excellent verbal and written communication skills, and responsiveness to communication. Ability to resolve conflict professionally and respectfully while maintaining composure under pressure. Strong Christian ethic with ability to work with people of diverse cultural, educational, and religious backgrounds. Ability to read, remember and follow precise policies and procedures. Strong working knowledge of Windows software applications and ability to learn SCRIBE and Clarity systems. Willingness to possibly work either Saturday or Sunday and travel between locations. Ability to obtain and maintain CPR certification within 90 days of hire date. Ability to pass background checks to work with individuals on probation or parole. A heart and commitment to serve the needy and seeing lives changed in the name of Christ. Active Driver’s License as a limited amount of work-related travel may be required. Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct.? BENEFITS AND PERKS: Comprehensive health plans include medical, dental and vision benefits. Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day. Tuition reimbursement and child adoption benefits. Employer paid term life insurance, long-term disability, AD&D. Health savings account with generous employer contribution. Flexible spending accounts. Paid parental and bereavement leave. 401(k) with up to 5% company match. Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide Denver Rescue Mission is both an equal opportunity employer and a?distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and?local employment laws, and strictly prohibits and does not tolerate discrimination against employees,?applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex,?sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology,?or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based?upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution,?Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith?and align with our Christian mission.

Responsibilities

The Case Manager is responsible for developing individualized case plans, conducting assessments, and monitoring participant progress. They also facilitate meetings with clients and collaborate with various service providers to support clients' transitions to sustainable housing.