Case Manager - Downtown Day Services Center at Pathways To Housing DC Inc

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

58000.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Therapeutic Counseling, Advocacy, Crisis Intervention, Individual Recovery Planning, Outreach, Psychosocial Assessment, Relationship Building, Communication, Writing, Computer Skills, Bilingual English/Spanish

Industry

Mental Health Care

Description

Case Manager – Downton Day Services Center Reports to: Associate Director of Homeless Services Location: Washington DC Salary: $55,000 - $58,000 Hours: 8:00a – 4:30p Position Purpose At Pathways to Housing DC, we believe housing is a human right and that recovery begins with trust, dignity, and connection. The Case Manager for the Downtown Day Services Center (DDSC) plays a vital role in supporting adults experiencing homelessness through compassionate, person-centered care. This position provides case management, therapeutic support, advocacy, and community-based services to individuals living with serious mental illness, substance use disorders, and other complex health challenges. The ideal candidate is someone who values relationship-building, meets people where they are, and is passionate about helping individuals navigate pathways toward stability, wellness, and housing. What You Will Do * Provide outreach, case management, counseling, advocacy, and other needed services to clients seeking services in Center. * Collaborate with client in the formulation of an Individual Recovery Plan (IRP) that is reviewed and modified with client on a regular basis; * Provide therapeutic counseling and support services to each client in a broad range of areas, including (but not limited to) housing, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, self-help and empowerment, problem solving, family life and social relationships and integrated treatment for substance abuse; * Coordinate and monitor referrals to community services, and advocate client’s participation in them. Ensures “warm transfers” and facilitate introductions to new service providers * Maintain written and computerized records compile reports and complete other program documentation (e;g;, progress notes, incident reports, on-call logs, letters, psychosocial assessments); * Perform related work as assigned Qualifications * Bachelor’s degree in Social Work, Psychology or related field required. * Minimum 2 years’ experience in mental health services/human services in lieu of education. * Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and diverse populations; * Career experience in social services, supported housing, or with persons with disabilities; * Excellent communication, writing, and computer skills; * Bilingual English/Spanish a plus; Position Highlights * Opportunity to make a direct impact in the lives of vulnerable individuals experiencing homelessness * Work within a nationally recognized Housing First organization * Collaborative, mission-driven team environment * Meaningful community-based work focused on dignity, recovery, and empowerment Benefits:  * 15 days of vacation to start plus 11 paid holidays * 10 Paid Sick/Wellness leave * Health Insurance (singles, partner, and family coverage offered), including an employer sponsored HSA account to offset the cost of copays and healthcare services * Dental & Vision insurance * Employer paid LTD Pathways' paid life insurance 403b Match * Employer paid Employee Assistance Program * Many additional employee paid services such as legal coverage, Short Term Disability, and pre-tax commuter benefits

Responsibilities

Provide compassionate case management, therapeutic support, and advocacy for adults experiencing homelessness and complex health challenges. Coordinate community referrals and maintain detailed client records to support stability and housing goals.