Case Manager at Entrust Community Services

Walla Walla, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Service Planning, Advocacy, Human Service Systems, Communication Skills, Documentation, Community Resources, Microsoft Office, Database Systems, First Aid, CPR Certification

Industry

Non-profit Organizations

Description

About the role The Case Manager provides comprehensive case management services to individuals and families across all programs offered by Entrust. This role involves developing individualized plans, monitoring progress, and collaborating with internal teams and external agencies to ensure participants receive the support they need. Key Responsibilities: Partner with Intake & Outreach staff during intake and assessment to develop and implement service plans. Conduct periodic reassessments and maintain accurate documentation of participant progress. Build and maintain supportive relationships with participants, families, and community partners. Research and connect participants to community resources. Communicate regularly with internal staff, external agencies, and care providers. Ensure compliance with program rules and maintain accurate records in program databases. Coordinate coverage during absences and perform other duties as assigned. Qualifications: Bachelor's degree in Psychology, Sociology, Special Education, or related field and 1 year of experience; OR Associate's degree and 2 years experience; OR High school diploma/GED with 3+ years of case management experience and additional human service training. Strong knowledge of service planning, advocacy, and human service systems. Excellent communication skills (oral and written). Ability to develop plans, interpret technical reports, and meet deadlines. Proficiency in Microsoft Office and database systems. Requirements: Valid Washington State driver’s license and proof of insurance. Ability to pass background check, drug screen, and E-Verify. Current First Aid/CPR certification preferred. Benefits: Health, Dental, and Vision Insurance Health Savings Account Employee Assistance Program 401(k) Retirement Plan Paid Vacation, Holidays, and Sick Leave Life and AD&D Insurance Drug-Free Workplace Notification Entrust Community Services is committed to maintaining a safe and drug-free workplace. In accordance with Washington State law and company policy: Entrust Community Services prohibits the unlawful manufacture, distribution, dispensation, possession, or use of controlled substances in the workplace. Applicants must understand that compliance with this policy is a condition of employment. By submitting this application, you acknowledge that Entrust Community Services operates as a drug-free workplace and may require drug testing as part of the pre-employment process or during employment under certain circumstances.

Responsibilities

The Case Manager develops individualized plans and monitors participant progress while collaborating with internal teams and external agencies. They also conduct reassessments and maintain documentation of participant progress.