Case Manager ESP at NSW Department of Communities and Justice
PN2, , Australia -
Full Time


Start Date

Immediate

Expiry Date

07 Aug, 25

Salary

122058.0

Posted On

03 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Justice, External Agencies, Report Writing, Early Intervention, Esp, Professional Development, Time Management, Interventions, Quality Improvement, Communication Skills, Program Development

Industry

Human Resources/HR

Description

ARE YOU LOOKING TO PROGRESS IN YOUR CAREER BUT PREFER CLIENT INTERVENTIONS OVER STAFF MANAGEMENT? DO YOU ENJOY LEARNING NEW THINGS AND WORKING WITHIN A HIGHLY EXPERIENCED MULTIDISCIPLINARY TEAM?

NSW Department of Communities and Justice (DCJ) is a great place to expand your career and grow your skills and knowledge. We are looking for experienced case managers, ideally with a background in social work or similar experience, who demonstrate proven ability to adapt their skills in working with adolescents and adults using evidence-based interventions.
The DCJ CVE Engagement and Support Program (ESP) is a specialised multi-disciplinary team within DCJ, focusing on prevention and early intervention of violent extremist behaviour.
Recognised both nationally and internationally the ESP is a voluntary program aiming to reduce the risk of violent extremism by providing early intervention and support to address social, psychological or behavioural issues before they escalate to violent action. Our primary focus is on diversion in the first instance and disengagement, incorporating a trauma informed approach to working with individuals and families. ESP works with both youth and adults, and due to an increase in program activity we are seeking additional case managers. Positions available include the ability of secondments as part of your professional development.

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Responsibilities

YOUR ROLE

In this diverse role you will be working within an experienced multidisciplinary team to devise and implement evidence-based interventions for complex clients and their support network across Sydney metro and regional NSW. You will work collaboratively with our partner agencies, stakeholders and other community organisations to assist our clients in reconnecting with their families and local communities promoting disengagement from violent extremism.
Your non-judgemental and curious approach will encourage clients to identify and achieve goals relating to areas such as enhancing coping skills, maintaining effective interpersonal relationships, increasing personal sense of identity, education and employment. You will enjoy engaging in ongoing professional development within an emerging space, actively contributing to the continued development of the case management role within the Engagement and Support Unit.
This position will also provide a range of targeted interventions and supports, including clinical mental health treatment, referrals to essential community services and delivery of targeted social work interventions to increase coping / relationship skills, sense of identity, critical thinking skills and prosocial action orientation. These interventions need to be provided using a comprehensive, integrated, and co-ordinated approach across various service systems. Your role will provide input to multidisciplinary assessments, interventions, and discharge plans within a biopsychosocial model.

WHAT YOU’LL DO

As part of the CVE Engagement Support Unit, you will be required to:

  • Devise, coordinate, implement and evaluate case plans to facilitate engagement and case management interventions with the aim of disengagement from violent extremism
  • Working closely with clients and their support networks, delivering evidence-based interventions for a broad range of complex client issues
  • Establish and maintain effective partnerships with key stakeholders, agencies and community groups through consultation, liaison and education
  • Provide client representation and case planning with other government and non-government agencies to ensure appropriate services for the client to address needs. This includes NDIS, mental health, learning and social development, employment etc.
  • Prepare client updates, progress reports and letters for the courts.
  • Present updates about your clients to the ESU multi-disciplinary team and report to a multi agency panel for feedback, advice and endorsement
  • Work collegiately with our state and federal law enforcement partners.
  • Deliver case plans, reports and updates within tight deadlines with competing priorities
  • Be committed to ongoing learning and development in understanding of violent extremism and best practice in disengagement.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

We want you to be successful in your new role! As an experienced case manager you will need to be confident, curious and resilient. You will have:

  • Tertiary qualifications in a relevant field
  • Demonstrated at least three years post study experience working with clients and their supports, including with complex presentations and adapting skills to new areas
  • Highly developed time management and organisational skills with demonstrated experience in working autonomously with minimal supervision
  • Proven experience in working collaboratively within a multidisciplinary team, alongside other disciplines and external agencies
  • Demonstrated commitment to professional development, quality improvement and evidence based practice
  • Demonstrated written, verbal and interpersonal communication skills, including report writing, consultation skills and maintaining effective stakeholder relationships. Experience in contributing to program development, best practice, policy and procedures
  • Be committed to develop an understanding of violent extremism vulnerabilities, risks, and pro-social/protective factors in the role of disengagement
  • You must be an Australian Citizen, and able to acquire a National Security Clearance.
  • This role will require a driver’s licence and willingness to travel within NSW regularly
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