Case Manager, Goodwill Reentry Initiaitive F/T at Goodwill Industries Southern New England Inc

New Haven, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

29.9

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Crisis Intervention, Community Outreach, Individual Service Planning, Documentation, Relationship Building, Advocacy, Confidentiality, Team Collaboration, Problem Solving, Communication, Ethical Boundaries, Data Entry, Transportation Assistance, Training Facilitation, Behavior Management

Industry

Hospitals and Health Care

Description

Description Hourly Pay Range: $22.31 - $29.90 Pay will commensurate with qualifications and experience. This position typically pays the minimum of the pay range. Why Work for Goodwill Southern New England?! Referral bonuses Retirement plan contributions Tuition and gym reimbursement Emergency assistance funds Paid time off And more depending on position! SUMMARY Perform diversified job duties to support and advocate for assigned individuals, in particular individuals identified as “high risk” due to involvement in violent crime(s), to facilitate successful reintegration into the community following a period of incarceration and to perform specified duties as described below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Work as part of the interdisciplinary team and ensure that the necessary services and support are provided to assist participants in identifying and making choices about their social, vocational and life skills goals to support successful community reintegration. Provide information and referral for services that are not provided by the agency, as appropriate. Ensure that a signed Release of Information form for all applicable external service providers is obtained. All services shall be developed to meet the individualized needs of each program participant, maximizing their participation in the planning process, to achieve successful program and service outcomes. Maintain professional and ethical boundaries with participants and community partners and stakeholders at all times. Develop and maintain relationships with peer staff, program management, participant family members, residential and community service providers, funders and representatives of funders, and any other internal and external contacts to insure pertinent resources are available to participants. Specifically, knowledge of and relationships with community service providers should be developed to include, but not be limited to collaborating agencies, probation, parole, court support services, Department of Social Services, Child Support Enforcement, mental health and substance abuse agencies, housing providers/landlords, legal aid, secondary and post-secondary area schools, and faith-based groups. Ensure that confidentiality is maintained in all areas of program operation. Criminal records of each program participant should be maintained and disclosed only as allowable under state and federal law, in accordance with Agency privacy practices and on a need to know basis. Facilitate, coordinate or attend staff in-service training and related support services, when needed (i.e. program events and/or activities, community outreach/marketing of program). Facilitate the intake process for new referrals. This may include in-person intakes at correctional facilities. Complete a transition plan to establish a basis for an Individual Service Plan (ISP). Develop a plan to assist each participant to attain financial independence. Provide ongoing support, as needed, to insure appropriate engagement in services outlined in the ISP. Complete an Individual Service Plan (ISP) for all participants. Make direct referrals to appropriate service providers to address needs identified in ISP. Follow-up with other agencies and providers to insure participant has made contact and needs are being met. Complete periodic ISP reviews in accordance with specified time frames. Provide crisis intervention and assist in the development of responsible behaviors to ensure successful reintegration into the community. Act as substitute for other direct care reentry staff, as needed. Use a computer to complete required communication and documentation of all activities, including data entry into the data management system of Agency programs (SETWorks) and of stakeholders (i.e. City of New Haven’s Apricot 360 data platform). Documentation will be completed to meet agency, state, federal and funding source guidelines in a timely, accurate and professional manner. Track and document all participant programmatic expenditures in the Agency programs data management system (SETWorks) and provide monthly reports to Program Coordinator, as needed. Ensure that HIPAA privacy and security regulations are consistently met and enforced. Work with service team to ensure that safe, accessible and respectful service environments are provided, oriented toward reentry into the community. Assist with participant transportation as required, including use of personal vehicle. Together with program participants, staff and co-workers, participate in continuous assessment of the effectiveness of service delivery. Perform other related essential duties as directed by Program Coordinator. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; plus two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as participant files, evaluation reports, job descriptions, personnel procedures and safety rules. Ability to write routine reports and correspondence. Ability to communicate with others. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to assist participants with appropriate social behavior to facilitate successful community reintegration and inclusion. Ability to act as an advocate for participants and to counsel in crisis or when facing a challenging situation. LEADERSHIP RESPONSIBILITIES Position does not require direct supervision of staff to include such job duties as hiring; firing; evaluating performance; addressing performance concerns. Position does require facilitation of team meetings, delegation of day-to-day responsibilities to ensure provision of quality services; and ongoing communication with community professionals in a leadership capacity. CERTIFICATES, LICENSES, REGISTRATIONS Valid Connecticut Driver's License, auto registration and insurance OTHER SKILLS AND ABILITIES Knowledge of the criminal justice system, probation, parole and unique barriers faced by justice-involved individuals is preferred. Ability to obtain clearance to enter CT Department of Correction facilities. Ability to obtain approved Behavior Management, CPR and First Aid certification. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stoop, kneel, crouch. The employee is occasionally required to sit, climb or balance. The employee must regularly lift and/or move up to 10 lbs. and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work near moving mechanical parts. The employee may work in outside weather conditions. The employee may occasionally be exposed to wet and/or humid conditions, cold and heat. The noise level in the work environment is usually moderate. Attire: Business Casual Attire is required while performing daily duties with program participants. Professional Attire is required when representing the Organization at meetings, conferences or any other professional activity. Personal Grooming should be neat at all times. Equal Opportunity Employer

Responsibilities

The Case Manager will support and advocate for individuals reintegrating into the community post-incarceration, particularly those identified as high risk. Responsibilities include developing individualized service plans, coordinating with community resources, and ensuring confidentiality.