CASE MANAGER - Greenville, SC at Lutheran Services Carolinas

Greenville, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

23.08

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Case Management, Cultural Sensitivity, Problem Solving, Compassion, Documentation, Budgeting, Client Transportation, Housing Assistance, Social Services, Communication, Flexibility, Attention to Detail, Interpersonal Skills, Organizational Skills, Cultural Orientation

Industry

Individual and Family Services

Description

Job Details Job Location: LSC- Child and Family Services- Greenville, SC - Greenville, SC Position Type: Full Time Salary Range: $20.67 - $23.08 Hourly Travel Percentage: None Job Shift: First Shift The objective of the Case Manager position is to ease client’s transition to life in the US and assist them along the path to self-sufficiency. The Case Manager will provide extensive case management to newly arriving refugees receiving Program of Initial Resettlement Services. Case Manager will link clients to available resources to meet immediate and long-term needs; administer limited financial assistance for eligible clients within the first 90 day period. Bilingual in an applicable language is preferred. Essential Functions 1. Manages refugee cases, ensuring timely delivery of services and fulfillment of requirements outlined in the Cooperative Agreement with Department of State/Bureau of Population, Refugees, and Migration and as required by LSC standards and procedures. 2. Take leadership to ensure provision of professional, confidential, culturally- and socio- economically-sensitive case management services to clients. These services can include transportation and bus orientation to interviews, liaison with interpreters, cultural orientation, and addressing other employment barriers such as health care, childcare, ESL and other. 3. Coordinate and provide airport reception for refugees through the Reception and Placement Program. 4. Develop and document a budget for each case with expenditures and dates. 5. Assist is securing housing for refugees and ensure that housing is fully furnished. 6. Assist clients in applying for social services benefits. 7. Take leadership in documentation and reporting in accordance with contractual requirements and HIPAA guidelines. 8. Prioritize tasks to ensure timely delivery of core services and timely reporting. 9. Follow all Lutheran Services Carolinas policies and procedures. 10. Build and maintain effective working relationships with clients, colleagues, co-sponsors and volunteers, local agencies and organizations, and funders. 11. Transportation of client(s) in personal vehicle may be required. 12. Other duties as assigned by supervisor. Qualifications Education: Bachelors degree or two years equivalent education and experience in human services field Experience: Bilingual in an applicable language preferred; Cross Cultural experience; experience working with population served. Specific skills/abilities: Proficient reading, writing and speaking skills in the English language. Ability to navigate computer and Microsoft Office (Word, Excel, Power Point). Awareness and sensitivity to the service population’s cultural and socio-economic characteristics is required. Problem solving skills. Sensitivity to cultural and socioeconomic differences. Willingness to comply with extensive and rigorous documentation demands. Compassion. Discretion. Flexibility. Attention to detail. Insight into human behavior and motivations. Ability to calmly balance competing demands. Specialized knowledge, licenses, etc: Valid NC or SC driver’s license; Minimum age 21 years. Working Conditions/Physical Requirements: (Please list work conditions for physical or other important issues which relate to the job; the conditions listed should be representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). 1. Ability to travel to home visits and other service agencies to serve the client. 2. Documentation demands are both rigorous and extensive. 3. Transportation of client(s) in personal vehicle may be required. 4. Moving household furniture (ie. Couch, bed, dresser etc) may be required when setting up home for arrivals.

Responsibilities

The Case Manager will manage refugee cases, ensuring timely delivery of services and linking clients to resources for their immediate and long-term needs. They will also assist clients in applying for social services benefits and coordinate airport reception for refugees.