QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree in Social Work, Human Services or related field required. At least 3 years of experience working in the field of mental health/substance use preferred. LCDP certificate preferred or if you are near completing.

OTHER SKILLS AND ABILITIES

Must be able to work flexible nights and weekends and or Holidays.

RESPONSIBILITIES

• Coordinate a variety of services for consumers.
• Treat consumers with respect.
• Provide support counseling, problem solving, and assessment to consumers.
• Establish attainable goals with the consumer.
• Involve consumers, agencies and others in planning.
• Assist consumers in deciding which areas they want to address.
• Assist consumers with basic medical procedures and hygiene needs.
• Encourage consumers to attain the highest possible levels of independence.
• Accept the values and lifestyles of consumers.
• Use a flexible approach with a diverse population.
• Participate as a member of a multi-disciplinary team in the development and
  implementation of therapeutic services, to include working with substance

abusers, as it relates to case management.

• Present verbally a synopsis of actual cases as required.
• Accompany consumers to appointments with agencies, clinics, doctors, etc.
• Initiate vocational/job development activities with consumer.
• Make assessments and provide appropriate crisis interventions and risk

management as needed.

• Assess consumers’ unmet needs (psychological, physical, housing,

and psychiatric.)

• Identify, assess and respond to crisis situations.
• Perform in a calm and professional manner during crisis or emergency

situations.

• Transport consumers in own vehicle to planned activities and appointments.
• Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.
• Complete progress notes with appropriate format.
• Develop and implement a plan of care with ongoing consumer input.
• Complete a clear, specific, behaviorally oriented treatment plan as required,

with consumer signature.

• Monitor confidentiality in accordance with agency policy and legal requirements.
• Follow required office procedures in a cooperative manner.
• Initiate and process incident reports as per agency guidelines.
• Adhere to Infection Control protocols.
• Maintain cooperative relationships with team, consumers, community

agencies and the public.

• Communicate with various local agencies and other departments or teams

within the agency.

• Work in cooperation with co-workers and supervisory staff.
• Deal with team members regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Attend trainings, case presentations and conferences.
• Provide feedback to staff on the content of educational programs attended.
• Attend mandatory in-service trainings and other trainings required.