Case Manager (HRC) at Gulfstream Goodwill Industries

Palm Springs, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Communication Skills, Problem Solving, Organizational Skills, Housing Counseling, Crisis Intervention, Data Entry, Advocacy, Resource Referral, Transportation Assistance, Individualized Housing Plans, Trauma Informed Care, Community Awareness, Eligibility Verification, Participant Assessment, Team Collaboration

Industry

Non-profit Organizations

Description

Description SCOPE: Provide housing focused and person-centered case management for individuals experiencing homelessness at a low barrier shelter. Work along with participants to create an Individualized Housing Plan; provide guidance and support to participants to meet their individualized housing goals; and contribute to the mission of Goodwill by advocating for the participants and maximizing opportunities for persons experiencing homelessness to become more independent, guided by precedent and working within the limits of established policies. ESSENTIAL FUNCTIONS: Receive and review intake information for new participants in the Homeless Resource Centers. Meet with individual participants and review interests, work history, and goals. Complete SPDATs as required Work in cooperation with participants to establish individual housing goals. Create a warm, welcoming, environment; implement and support the principles of a trauma informed care environment. Develop individualized housing plans that assist guests in identifying permanent housing options in the community. Verify participants’ eligibility and research benefits being received and assist with applications if needed. Assess participant’s barriers to housing and support individual in identifying strategies to overcome barriers. Provide resources and referrals to assist participant as needed to support housing plans. Provide assistance with transportation when needed to doctor appointments, social security, etc. and clothing. Provide participant with housing counseling and support; and serve as a liaison between program providers, direct care staff, and other support providers. Provide crisis intervention and advocacy, assessments, and information gathering and sharing with staff. Research and recommend resources and make referrals to other programs. Enter the data gathered from participant contacts into the appropriate database systems for case follow-up and review. Ensure that participant consent forms are obtained and on file. Investigate and find out what agencies and organizations within the community serve persons experiencing homelessness. Determine what programs, support groups and services are offered. Offer to make presentations to groups to enhance community awareness of the programs and opportunities offered by Homeless Resource Centers. Participate in staff meetings, case conferences and various meetings with GGI staff and others to receive guidance on program changes or enhancements. Participate in training to upgrade skills as courses become available. Complete all GGI required trainings within 6 months of hire. Provide assistance with other general department activities. Provide any range of department administrative assignments or special projects as requested. OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO: Demonstrate by words and actions a commitment to the Goodwill mission to help people experiencing homelessness to become self-sufficient, working members of the community. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies. Requirements KNOWLEDGE AND SKILLS: Bachelor’s Degree in Rehabilitation, Social Services, Human Services or related field required. Minimum of one (1) year case management experience preferred. Excellent communication skills required. Ability to establish and maintain rapport with employers and referral agents. Excellent problem solving skills & organizational skills. Must have a valid Florida driver’s license, valid insurance, reliable transportation for travel to outlying locations and the ability to be insured under the company’s vehicle insurance policy. PHYSICAL REQUIREMENTS: General office environment Generally normal sitting, standing and walking Regular travel Occasional assistance with lifting up to 30 lbs. TOOLS AND EQUIPMENT USED: Computer and usual peripherals, word processing, spreadsheets and software programs, and standard office equipment, automobile, large passenger van, or wheelchair accessible van, as required.

Responsibilities

The Case Manager provides housing-focused and person-centered case management for individuals experiencing homelessness, working with participants to create individualized housing plans. They also assess barriers to housing and provide resources and referrals to support participants in achieving their housing goals.