Case Manager II at Catholic Charities of the Archdiocese of St Paul and Minneapolis

Saint Paul, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

26.5

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Advocacy, Crisis Intervention, Community Resources, Trauma-Informed Care, Motivational Interviewing, Harm Reduction, Documentation, Collaboration, Education, Cultural Awareness, Client Support, Service Planning, Professional Development, Intake Assessment, Transportation

Industry

Individual and Family Services

Description

Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! Case Manager II Higher Ground - St Paul OUR MISSION The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities continues to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability. WHY YOU'LL LOVE WORKING HERE: Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth. WAGE RANGE: $24.00-$26.50/hour JOB SUMMARY: Catholic Charities is seeking a self-motivated, compassionate, trauma-informed, and culturally aware Case Manager II to join our team at Higher Ground - St Paul. This position provides direct case management services to individuals experiencing homelessness or housing instability, supporting their journey toward stability, recovery, and independence. The Case Manager II partners with clients to assess needs, develop individualized service plans, connect to community resources, and monitor progress. They will serve as an advocate for the client and provide education related to services, community resources, and systemic barriers that impact housing and wellbeing. ESSENTIAL FUNCTIONS: 1. Complete intake and ongoing assessments, prepare individualized service plans, and coordinate services to meet each client’s needs. 2. Support and advocate on behalf of clients to access housing, benefits, healthcare, and other community resources. 3. Assist with required documentation and ensure case files meet funder and licensure requirements. 4. Maintain accurate case notes, service plans, and progress documentation in compliance with Catholic Charities standards. 5. Provide crisis intervention, advocacy, and follow-up as needed to promote client safety and stability. 6. Collaborate with internal teams and external partners to ensure coordinated, trauma-informed care. 7. Educate clients, volunteers, and community partners on available resources and Catholic Charities programs. 8. May transport clients as needed to appointments or community services. 9. Participate in team meetings, supervision, and professional development opportunities. 10. Perform other duties as assigned. MINIMUM QUALIFICATIONS/EXPERTISE: * Bachelor’s degree in human services or related field preferred, with a minimum of two (2) years of experience working with individuals experiencing homelessness, housing instability, or behavioral health needs. * In lieu of degree, three (3) years of directly related experience required. * Demonstrated ability to work respectfully and effectively with people from diverse cultural, economic, and social backgrounds. * Experience with trauma-informed care, motivational interviewing, and harm reduction principles preferred. * Additional training, education, or licensure may be required depending on program needs. JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt PHYSICAL REQUIREMENTS CPR x Driving (if transporting clients) Lifting up to 25 lbs. without assistance x Lifting up to 50 lbs. without assistance Physically restraining clients Catholic Charities is an equal opportunity employer. Job Description Updated: 8/13/2024. Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.

Responsibilities

The Case Manager II provides direct case management services to individuals experiencing homelessness or housing instability, supporting their journey toward stability, recovery, and independence. They assess needs, develop individualized service plans, connect clients to community resources, and monitor progress.