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Case Manager at Impact BPO
Tegucigalpa, Francisco Morazán, Honduras -
Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Case Management, Personal Injury Law, Client Coordination, Documentation, Time Management, Problem Solving, Multitasking, Interpersonal Communication, Legal Process Management, Medical Process Management, Insurance Process Management, Casepeer, Filevine, Clio

Industry

Business Consulting and Services

Description
We are seeking a highly organized and proactive Case Manager to oversee Personal Injury cases and ensure a smooth process from intake through resolution. This role requires strong coordination, communication, and attention to detail while working with clients, providers, and legal teams. Responsibilities: Assess client needs and case requirements Develop and manage individualized case plans Maintain communication with clients, providers, and stakeholders Monitor case progress and provide consistent follow-ups Coordinate appointments, referrals, and services Maintain accurate and updated case documentation Track deadlines, treatments, and legal/medical milestones Advocate for client needs and ensure timely support Prepare reports and case summaries Ensure smooth coordination between all involved parties Requirements: Personal Injury experience (required) Experience working with U.S. law firms (required) Near-native / C2 English proficiency (written and verbal) Strong communication and interpersonal skills Excellent organizational, time management, and multitasking abilities Strong attention to detail and problem-solving skills Ability to work independently and meet deadlines Experience with legal/medical/insurance processes Experience managing case files and documentation Familiarity with systems such as Casepeer, Filevine, Clio, or similar (preferred)
Responsibilities
Oversee Personal Injury cases from intake to resolution by managing individualized case plans and coordinating between clients, providers, and legal teams. Maintain accurate documentation and track critical legal and medical milestones to ensure timely support.