Case Manager at Interfaith Community Services INC

Oceanside, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

28.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Client Advocacy, Resource Coordination, Organizational Skills, Communication Skills, Team Collaboration, Problem Solving, Attention to Detail, Housing Programs Knowledge, Confidentiality, Intake Assessments, Client Progress Monitoring, MS Office Proficiency, Empathy, Professional Boundaries, Multi-tasking

Industry

Non-profit Organizations

Description

Description About Interfaith Community Services: At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission! What You'll Do: In the Case Manager/Housing role, you’ll play a vital role in supporting individuals experiencing homelessness and those recently housed within the Oceanside community. This position offers an opportunity to make a meaningful impact by providing direct services, advocacy, and resource coordination to promote client self-sufficiency, aligning with the mission of Interfaith Community Services. If you are passionate about social service work and possess strong organizational skills, we encourage you to apply. Conduct intake assessments and develop individualized case management plans for homeless clients and recently housed individuals Provide client advocacy by connecting clients with resources, referrals, and support services to facilitate stability and independence Maintain a thorough understanding of the Housing Authority Administrative Plan and Section 8 program rules and regulations. Collaborate closely with Housing Authority staff during the eligibility process, assisting clients with completing paperwork and gathering necessary supporting documents Respond promptly to referrals from Housing Authority staff and coordinate services to meet client needs Monitor client progress and adjust case plans as needed to ensure goals are met Maintain accurate and confidential case records in compliance with agency and program standards Participate in team meetings, training sessions, and community outreach activities to enhance service delivery Ability to establish and maintain professional boundaries with clients Ability to identify problems, and research and recommend solutions Must have excellent written and verbal communication skills Must be highly organized and demonstrate attention to detail Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints Demonstrated experience working with a collaborative team Working Knowledge of MS Office (Word, Excel, and Outlook) Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information Ability to multi-task in an efficient, thorough, and prioritized manner Ability to work quickly, accurately and independently Ability to anticipate needs, prioritize work and solve problems Requirements Who You Are: You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll: Bachelor’s degree in Social Work, Human Services, or a related field preferred; equivalent relevant experience will be considered Prior experience in case management, housing programs, or social services is highly desirable Strong knowledge of housing programs, including Section 8 and related regulations Excellent communication and interpersonal skills, with the ability to build rapport with diverse populations Ability to work collaboratively with housing authorities, community organizations, and clients Strong organizational skills and attention to detail Ability to handle sensitive situations with professionalism and empathy Valid driver’s license and reliable transportation may be required Location: Onsite/Oceanside Hourly Rate: $25.00-$28.00 Hours: Monday-Friday: 8am-5pm EMPLOYMENT BENEFITS · Paid Time Off · Paid Holidays – 13 scheduled · Flexible Work Schedules · Medical, Dental, and Vision Insurance · AD&D / Group Life Insurance · Flexible Spending Accounts – Medical and Dependent Care · Matched 401(k) Retirement Plan · Early Release Days! · Work Anniversary Bonuses · Tuition Reimbursement and Public Service Loan Forgiveness Eligibility · Employee Assistance Plan (EAP) · Home Ownership Assistance Program · Casual Work Environment · Professional Growth and Career Development Opportunities Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.

Responsibilities

The Case Manager will support individuals experiencing homelessness and those recently housed by providing direct services, advocacy, and resource coordination. This role involves conducting intake assessments, developing case management plans, and collaborating with Housing Authority staff to assist clients in achieving stability and independence.