Case Manager Lead (Residential Home) at Sierra Meadows & Ascend Behavioral Health

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

27.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Organizational Skills, Care Coordination, Documentation Review, Quality Assurance, Mentorship, Onboarding, Collaboration, Compliance, Strategic Initiatives, Decision Making, Integrity, Time Management, Team Leadership, Word Processing

Industry

Mental Health Care

Description

Description GENERAL DESCRIPTION OF THE POSITION: The Case Manager III serves as a senior-level case manager, responsible for the overall quality, compliance, and effectiveness of case management services. This role includes advances care coordination, leadership of staff, contribution to strategic initiatives, and acting as a liaison with stakeholders and community partners. The Case Manager III plays an essential role on the treatment team and ensure that documentation practices, patient support, and team collaboration consistently meet the highest standards. The Case Manager III exhibits ethical conduct, advanced clinical oversight, and strong leadership skills. Schedule: Sunday- Thursday 2:00pm-10:30pm ESSENTIAL FUNCTIONS: 1. Senior Case Management & Oversight Serves as the senior case manager on the treatment team. Provides direct support for complex and high-needs cases. Offers consultation and guidance to other case managers regarding care planning and resource linkage. 2. Documentation Review & Quality Assurance Reviews, audits, and guides documentation to ensure accuracy and compliance. Trains staff in documentation standards and quality procedures. Supports the development of improved documentation systems. 3. Training, Mentorship & Onboarding Leads onboarding and training of new case management staff. Acts as a mentor to all case managers, promoting professional growth and clinical skill development. 4. Interdisciplinary & Community Collaboration Acts as a liaison between TPEG programs and external providers, agencies, and stakeholders. Coordinates high-level community linkage and discharge planning. 5. Compliance, Strategy & Representation Represents case management in audits, licensing visits, and stakeholder meetings. Contributes to the development of policies, quality improvement initiatives, and long-term program planning. Maintains current knowledge of behavioral health regulations and best practices. ADDITIONAL FUNCTIONS: Performs other duties as may be assigned. Follows and supports TPEG policies and procedures. Works collaboratively and cooperatively with internal and external partners. Represents TPEG, Inc., by embodying the mission, vision and values of the organization. Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.) Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines. Displays creativity and vision in recommending new tactics and strategies. Expands and updates job knowledge through educational opportunities and professional learning. The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned. Requirements MINIMUM QUALIFICATIONS: EDUCATION: Bachelor’s Degree in Social Work, Psychology, or a related field. RELATED EXPERIENCE: Five (5) years’ experience in behavioral health case management. SKILLS: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team. OTHER EXPERIENCE / SKILLS REQUIRED: Demonstrated excellence in leadership, compliance, and interdisciplinary collaboration. Experience working with culturally diverse individuals and communities or have otherwise demonstrated a commitment to strengthening engagement of a diverse community and skill in communicating with diverse populations. Familiarity with equity and/or diversity initiatives within an organization. Written and oral communication skills sufficient to perform essential functions. Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance. Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy. Demonstrated ability to organize time and other resources to perform multiple tasks. Demonstrated ability to complete work accurately and in a timely manner with attention to detail. Demonstrated ability to work well with others and to provide effective team leadership. Proficiency in word processing and database and/or spreadsheet applications. Physical and mental attributes sufficient to perform essential functions. Valid Driver's License PREFERRED QUALIFICATIONS: Current enrollment in a Master’s Degree program in Counseling, Marriage and Family Therapy, or a related field, and is approximately four months away from obtaining an Associate registration number through the Board of Behavioral Sciences (BBS). Experience in dual-diagnosis or mental health treatment preferred. Proficient in English Language Proficient communicator WORKING CONDITIONS: Work settings vary from offices, program sites, and stakeholder locations Travel modes can include the use of company or personal transportation

Responsibilities

This senior-level role involves overseeing the quality and effectiveness of case management services, providing direct support for complex cases, and ensuring documentation meets the highest standards. The Case Manager Lead also acts as a mentor, trains staff, and serves as a liaison with external providers and stakeholders.