CCVT offers the following opportunity for a professional, motivated, and dynamic individual to join our team.

Specific responsibilities include:

• Provides settlement and trauma informed service to clients including intake and assessment, information and referral, supportive counseling, translation and interpretation and follow-ups
• Facilitates support groups, including planning group sessions, inviting clients, guest speakers, monitoring and evaluating sessions
• Perform case management functions.
• Referrals and Client Accompaniment
• Collects and maintain records (e.g. clients and community resources) relevant to the program. Input all activities/services provided into OCMS and iCARE or any other data base the agency makes available
• Provides monthly statistical and narrative reports to Manager, and to conduct evaluations as needed.
• Attends CCVT staff meetings and professional staff development opportunities deemed necessary and appropriate by the manager
• Participate in the development, implementation, monitoring and evaluation of treatment, education, counselling and health promotion programs and services for individuals, groups.
• Work closely with settlement and trauma counselors and partner organizations.
• Provide client services at partner agencies and satellite locations, in addition to main office
• Prepare and deliver public education presentations
• Prepare reports on volume and effectiveness of client services as per funder requirements
• Performs outreach to potential clients in the catchment area
• Liaises with appropriate community agencies in order to link clients to services relevant to their needs

REQUIRED QUALIFICATIONS

• MSW or BSW, combined with 3-5 yrs of directly related experience in a case management role
• Recent direct service experience working with Immigrant, refugee and racialized populations addressing substance use and/or mental health problems
• Excellent engagement and assessment skills
• Strong brief intervention skills such as solution focused and cognitive behavioral approaches
• Commitment to working within an anti-oppressive framework and demonstrated understanding of the links between trauma and mental health, emotional health, and substance use problems
• Excellent knowledge of relevant community resources
• Ability to work effectively in physical offices or virtual environments
• Excellent interpersonal and communication skills
• Strong motivation, time management and organizational skill
  Job Type: Full-time
  Pay: $37.12 per hour
  Expected hours: 35 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 2025-07-1

• Provides settlement and trauma informed service to clients including intake and assessment, information and referral, supportive counseling, translation and interpretation and follow-ups
• Facilitates support groups, including planning group sessions, inviting clients, guest speakers, monitoring and evaluating sessions
• Perform case management functions.
• Referrals and Client Accompaniment
• Collects and maintain records (e.g. clients and community resources) relevant to the program. Input all activities/services provided into OCMS and iCARE or any other data base the agency makes available
• Provides monthly statistical and narrative reports to Manager, and to conduct evaluations as needed.
• Attends CCVT staff meetings and professional staff development opportunities deemed necessary and appropriate by the manager
• Participate in the development, implementation, monitoring and evaluation of treatment, education, counselling and health promotion programs and services for individuals, groups.
• Work closely with settlement and trauma counselors and partner organizations.
• Provide client services at partner agencies and satellite locations, in addition to main office
• Prepare and deliver public education presentations
• Prepare reports on volume and effectiveness of client services as per funder requirements
• Performs outreach to potential clients in the catchment area
• Liaises with appropriate community agencies in order to link clients to services relevant to their need