Case Manager at Mid-Cumberland Community Agency

Dickson, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

20.56

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Motivational Interviewing, Eligibility Determination, Mentoring, Coaching, Public Speaking, Community Networking, Documentation, Resource Coordination, Assessment and Planning, Financial Problem-Solving, Strengths-Based Approach

Industry

Non-profit Organizations

Description

Mission Statement: Mid-Cumberland Community Action Agency will act as a stepping stone to create stronger communities where families with low incomes have opportunities to connect, grow, and maintain dignity. Summary: The Case Manager will work within a team to build relationships with customers, fostering long-term financial and social problem-solving to promote economic independence and stability. This role emphasizes strengths-based case management, focusing on employment, financial well-being, and parenting skills to achieve short-term and long-term results for customers. The Case Manager will use a community resource network and skillful assessment and planning to support customers in their journey to self-sufficiency. Essential Duties & Responsibilities: 1. Eligibility Determination: * Assess customer eligibility based on program requirements, secure necessary documentation, perform accurate income calculations, and document eligibility determinations. 2. Mentoring & Coaching: * Provide support through mentoring and coaching, guiding clients toward their personal and economic goals. 3. Motivational Interviewing: * Use motivational interviewing techniques to engage and encourage clients to take actionable steps toward change. 4. Case Management: * Conduct global assessments to identify root causes of challenges and barriers to stability. * Develop a strengths-based action plan with measurable steps to overcome barriers and achieve goals. * Assist clients with implementing the action plan, including connecting them with community resources and providing financial assistance. * Track and monitor client progress, holding them accountable and adjusting plans as needed. 5. Public Speaking: * Represent the agency in small and large group settings, delivering presentations as needed. 6. Community Networking & Partnerships: * Build and maintain relationships with community organizations and resources to provide comprehensive support for clients. 7. Documentation & Reporting: * Keep detailed records of client interactions, including assessments, communications, action plan progress, and ROMA outcome reporting. 8. Resource Coordination: * Coordinate with community resources to ensure a full spectrum of care for clients, advocating for their needs and assisting with resource navigation. 9. Administrative Responsibilities: * Submit accurate and timely personnel and financial documentation (timesheets, mileage, leave requests, purchase requests). 10. Travel & Home Visits: * Travel between offices and conduct home visits as required within the service area. 11. Meetings & Networking: * Attend related meetings and participate in networking groups as needed. 12. Other Duties: * Participate in other duties as assigned. Education & Experience Qualifications: * Education: * Bachelor's Degree in Social Work, Psychology, or a related field required. * Experience: * Minimum of two (2) years’ experience in human services. * Certifications: * Certification in Family Development or comparable case management training is a plus. Additional Information: Management retains the right to waive education or experience requirements based on the evaluation of or demonstrated competence by the incumbent. A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered for the position.

Responsibilities

The Case Manager builds relationships with low-income families to promote economic independence through strengths-based case management. Key duties include conducting assessments, developing action plans, and connecting clients with community resources.