Case Manager at Mission Australia

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

41.58

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Crisis Intervention, Relationship Building, Advocacy, Support Services, Community Services, Assessment, Outreach, Empowerment, Collaboration, Complex Caseload Management, Understanding Of Homelessness, First Aid, CPR, Driver's License

Industry

Non-profit Organization Management

Description

Part Time Contract | Twelve Months 30.4 Hours per week | Four days per week Hourly Rate: $39.56 to $41.58 + Super + Not for Profit salary packaging Salary dependent on skills and experience Location: Bega Valley, NSW 2550 Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. Your Opportunity The Homelessness & Housing Support service in Bega Valley, NSW provides comprehensive assistance to adults and families facing homelessness or at risk. This service features a dedicated 4-bedroom crisis accommodation facility designed for women with or without children affected by family and domestic violence. Additionally, the program offers personalized support, advocacy, and outreach services to address individual needs and facilitate sustainable housing solutions. Embark on a rewarding career where your compassion and dedication can make a real difference. Join us in supporting clients and colleagues through impactful support activities, all grounded in Mission Australia's values. Your care and commitment will be essential in achieving positive outcomes for our community. Your key responsibilities will be to: Respond to referrals and conduct assessments as required. Provide intensive strength-based case management. Work with families, women, and men in crisis situations Manage complex caseloads and refer families to services in the local area. Build strong relationships with your clients to ensure they have all the support to achieve their goals. Build and managing relationships with key stakeholders of the business and programs. Empower and support your clients to become independent. Requirements for Success: Diploma in Community Services with relevant experience, or other appropriate qualifications/experience. Demonstrated relevant work experience in the homelessness sector Proven ability to build and maintain sustainable relationships with internal and external partners. Understanding of the challenges faced by individuals at risk of homelessness. Previous experience supporting people from a variety of different backgrounds and levels of disadvantage Understanding of recovery factors from lived experience and professional development, with the ability to support others on their recovery journey. Current First Aid and CPR Certificate Current NSW driver’s license. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your benefits Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia. How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

Responsibilities

The Case Manager will respond to referrals, conduct assessments, and provide intensive strength-based case management. They will manage complex caseloads and build strong relationships with clients to support their goals.