Case Manager (On-Site) at Farah & Farah

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Time Management, Prioritization, Communication, Empathy, Problem-Solving, Attention To Detail, Negotiation, Investigation, Data Entry, Case Management, Supervision

Industry

Law Practice

Description

Farah & Farah is the leading personal injury law firm in Southeast Georgia and Northeast Florida, founded on principles of integrity, hard work, and a commitment to our clients. Based in the heart of downtown Jacksonville, we have successfully recovered millions for those we represent. Our exceptional focus on client care is what truly sets us apart from other firms. Responsibilities: As a Pre-Suit Case Manager, you will be responsible for gathering essential documents and evidence related to claims and negotiating settlement offers. You will collaborate with your team to draft demand letters and facilitate negotiations. * Manage and negotiate cases with insurance companies * Effectively handle a full caseload * Supervise a dedicated full-time legal assistant * Maintain regular communication with clients * Open new files and establish initial client contact, ensuring ongoing communication * Conduct thorough investigations for each case, gathering and analyzing relevant information, and entering data into the ATO database * Verify insurance coverage and liability issues, maintaining contact with insurance providers * Oversee client medical care while communicating with both clients and medical professionals * Schedule medical appointments and explain procedures and related documentation to clients * Continuously monitor case status and review medical records * Organize and maintain case files in preparation for demand writers Qualifications: * Strong organizational skills with the ability to manage time and prioritize multiple tasks * Excellent verbal and written communication skills * Ability to empathize and interact effectively with clients during challenging times * Determination to achieve the best outcomes for clients * Passionate and prideful approach to your work * Strong problem-solving skills and attention to detail * Consistent attendance, reliability, and integrity * Bilingual skills are a plus! We Offer: * Medical, Dental, and Vision Insurance * Paid Vacation and Holidays * Short and Long Term Disability * Life Insurance * 401(k) with Matching Contributions Schedule: * 8-hour shifts * Day shift, Monday to Friday * Onsite in a professional office setting Equal Opportunity Statement: Farah & Farah is dedicated to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. E-Verify: We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S. If E-Verify cannot confirm your authorization, we will provide written instructions and the opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to resolve the issue before any employment actions are taken. E-Verify will only be utilized once you have accepted a job offer and completed the I-9 Form.

Responsibilities

The Case Manager is responsible for gathering essential documents and evidence, negotiating settlement offers with insurance companies, and drafting demand letters in collaboration with the team. This role also involves managing a full caseload, supervising a legal assistant, and maintaining consistent client communication.