Case Manager Pre & Post Release at Mission Australia

Katherine, , Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

90188.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Holistic Planning, SMART Goals, Complex Needs Intervention, Community Transition, Accommodation Securing, Record Keeping, Stakeholder Relationship Building, Training Coordination, Culturally Responsive Practice, Trauma-Informed Approach, Person-Centred Approach, Caseload Management, Statutory Compliance, Engagement Skills, Communication Skills

Industry

Non-profit Organization Management

Description

Permanent Full Time Contract Location: Katherine NT 0880 $90,188 + super + NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. Your Opportunity We are seeking a committed and compassionate Case Manager to join our Pre & Post Release Support Service (PPRSS) team in Katherine. This is an on-site position that also includes outreach in the community, where you will provide intensive, person-centred case management to individuals transitioning from correctional settings back into the community. In this role, you will help participants achieve personal goals, secure stable housing, strengthen social and family connections, and access the services they need to thrive. You’ll be part of a collaborative, culturally responsive team delivering evidence-based interventions that make a tangible difference in people’s lives. Your Key Responsibilities Develop and implement holistic, strength-based individualised case plans using SMART goals, including referrals to supplementary services. Provide specialised case management and evidence-based interventions for participants with complex needs. Assist participants in transitioning from correctional settings into the community, including securing accommodation and building life skills. Respond to referrals, undertake initial registrations, and conduct formal assessments of suitability for support. Maintain accurate participant records, complete reports and data entry, ensuring compliance with organisational protocols and statutory requirements. Build and maintain effective relationships with internal teams, external service providers, and community stakeholders to improve participant outcomes. Contribute to the planning, coordination, and delivery of training programs and activities aligned with participant needs and program guidelines. Undertake occasional travel by road, including to remote locations, to meet participant and program needs. Requirements for Success Relevant degree with at least 1 year of experience, or Associate Diploma with relevant experience, or equivalent expertise gained through substantial industry experience. Ability to obtain and maintain security clearance to access Northern Territory Correctional Centres. Expertise working with diverse participant groups, particularly Aboriginal and Torres Strait Islander communities, and understanding cultural protocols. Experience in justice or community services sectors, including trauma-informed, person-centred approaches. Ability to manage a complex caseload and provide specialised interventions. Strong knowledge of statutory requirements and ability to maintain program compliance. Excellent engagement, listening, and relationship-building skills with participants and stakeholders. Well-developed written and verbal communication, including administrative and reporting skills. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support. Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. Remote Location Benefits include: Additional $300 each year to help with cost of living in a remote area Access to up to 3 additional days Personal/carers leave each year (non-accruing) Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia. How To Apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you. Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

Responsibilities

The role involves providing intensive, person-centred case management to individuals transitioning from correctional settings back into the community, focusing on achieving personal goals, securing housing, and strengthening connections. Key tasks include developing individualized case plans using SMART goals, providing specialized interventions for complex needs, and maintaining accurate participant records.