Case Manager, Pre & Post Release at Mission Australia

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

90188.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Person-Centred Approaches, Cultural Awareness, Relationship Building, Complex Caseload Management, Trauma-Informed Care, Community Services, Statutory Compliance, Communication Skills, Engagement Skills, Life Skills Development, Holistic Planning, Assessment Skills, Collaboration, Support Services

Industry

Non-profit Organization Management

Description

Full Time, Permanent Role Location: Katherine, NT Salary: $90,188 + Super + NFP Salary Packaging Benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. Your opportunity We are seeking a dedicated Pre & Post Release Case Manager to join our team in Katherine, supporting individuals as they transition from correctional settings back into the community. In this role, you will provide intensive, person-centred case management, helping participants achieve personal goals, secure stable housing, strengthen social and family connections, and access the services they need to thrive. This position offers the opportunity to make a tangible difference in people’s lives by guiding them through meaningful, evidence-based interventions while contributing to a collaborative, supportive, and culturally aware service environment. Your key responsibilities will be to: Develop and implement holistic, strength-based individualised case plans for participants, including referrals to supplementary services. Assist participants in transitioning from correctional settings into the community, including securing accommodation, building life skills, and strengthening social connections. Apply specialised knowledge to manage complex participants and support positive behavioural and personal outcomes. Respond to referrals, undertake initial registrations, formal assessments, and evaluate participants’ suitability for support. Contribute to the planning, coordination, and delivery of training programs and activities aligned with participant needs and program guidelines. Build and maintain effective relationships with internal teams, external service providers, and community stakeholders to improve participant outcomes. Maintain accurate participant records, complete reports and data entry, and ensure compliance with Mission Australia protocols and statutory requirements. Undertake occasional travel by road, including to remote locations, to meet participant and program needs. Requirements for success Relevant degree with at least 1 year of experience, or Associate Diploma with relevant experience, or equivalent expertise gained through substantial industry experience. Ability to obtain and maintain security clearance to access Northern Territory Correctional Centres. Experience working with diverse participant groups, particularly Aboriginal and Torres Strait Islander communities, and understanding cultural protocols. Experience in justice or community services sectors, including trauma-informed, person-centred approaches. Ability to manage a complex caseload and provide specialised interventions. Strong knowledge of statutory requirements and ability to maintain program compliance. Excellent engagement, listening, and relationship-building skills with participants and stakeholders. Well-developed written and verbal communication, including administrative and reporting skills. Positive, person-centred approach with belief in individuals’ capacity to grow and self-right. Professionalism, including maintaining boundaries and ethical practice. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your benefits Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

Responsibilities

The Case Manager will develop and implement individualised case plans for participants transitioning from correctional settings to the community. This role includes assisting with securing accommodation, building life skills, and strengthening social connections.