Positions Available: 3
Compensation: $51,141.35 to $63,570.56 per annum
Unionized Position: Yes
Union: OPSEU L5116
Hours of Work: 37.50 hours per week
Position Type: Full-Time Permanent
Job Class: Clinical
Benefits: Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.
Reconnect is a thriving, not-for-profit health care provider in the west end of Toronto. We take our commitment to our clients and work seriously. We value innovation, compassion, and hard work, as well as the importance of building relationships and having fun while doing our jobs.
We are very excited to offer the opportunity for a Case Manager to join our dynamic organization. If you are seeking a role that combines challenge, growth, and a chance to make a real impact, look no further!

ABOUT US:

Reconnect Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.
Reporting to a program manager, the Case Manager provides collaborative, team-based and client-driven services to clients with mental illness. The Case Manager’s primary function is the provision of quality health care and support services through the effective and efficient use of resources. Case Management works with clients to achieve safe, realistic and reasonable goals within a complex health, social and fiscal environment. The responsibilities of this position include, but are not limited to:

KEY SKILLS AND ABILITIES WE ARE LOOKING FOR:

• Excellent verbal and written communications skills;
• Demonstrated case management and referral skills; and ability to effectively link clients to supportive services;
• Knowledge of and sensitivity to issues of gender, race, sexual orientation and issues impacting diverse communities;
• Self-directed and independent, but also experienced in working effectively as a member a team, which includes internal and external stakeholders;
• Applied computer skills (Microsoft Office, Client Information Systems, Web browsing);
• Fluency in a second language is a strong asset and preferred;
• Valid Driver’s license and access to a personal vehicle is required.

SPECIAL REQUIREMENTS:

• Criminal background check;
• Must be willing to work flexible hours including evenings and weekends, as required.
  Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect’ s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

• Initiate intakes and conduct needs assessments;
• Develop and implement plan of cares with short and long-term objectives, with ongoing monitoring until clients can be discharged from service;
• Provide case management services which include assessment, intensive case management, long term planning, and follow up services when needed;
• Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies;
• Refer and link clients and caregivers to a range of community resources, including housing, legal supports, health supports, meals, drop-in centres, social recreational program, clothing exchanges, etc.;
• Collaborate with staff from the other organizations to ensure that services to all clients are timely, flexible and coordinated
• Liaise and collaborate with external services including: transitional care, acute care, emergency departments, rehabilitation centres, and other professionals, agencies and groups, to identify problems and possible solutions for service provision and improvement.