THE ROLE

Under the general direction of the Assistant Program Director or Designee, the Case Manager is responsible for aiding clients requiring social service assistance. In collaboration with clients, interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is conducted in support of the mission and goals of Samaritan Daytop Village.
Responsibilities:

WHAT YOU WILL DO

• Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality.
• Reviews all documentation establishing clients’ eligibility for the program and pre-screen for non-shelter alternatives.
• Creates and maintains client files.
• Conducts initial intake and psycho-social assessment of clients’ and clients’ families’ needs and periodic re-assessments.
• In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals.
• Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients, and making referrals to appropriate services
• Works with clients to break through barriers to client goals, and assists clients in advocating for themselves and in moving toward self-sufficiency.
• Monitors clients’ progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes.
• Follows up with clients and with referral organizations regarding client contact and progress with referral organization.
• Provides all required information for weekly/monthly/quarterly/annual reports.
• Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc.
  Qualifications: