Case Manager Supervisor at Elmcor Youth & Adult Activities Inc

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

73701.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Staff Supervision, DHS Compliance, Crisis Intervention, Report Preparation, Client Record Maintenance, Case Conferencing, Professional Development, Interdisciplinary Collaboration, Microsoft Word, CARES Software, Referral Coordination

Industry

Non-profit Organizations

Description

JOB TITLE: Case Manager Supervisor SUMMARY: The Case Manager Supervisor may carry a small case load and will assist the Program Director with administrative supervision and preparation of reports to DHS. She/He will supervise three case management staff and will act as liaison between case management staff and will work in unification with the Operations Manager and the Residential Aids staff. She/He will be required to do case management interventions with the case management staff and/or the residents of the program. She/He will be responsible for all compliance standards of DHS requirements. REPORTING RELATIONSHIP: Position reports to Program Director SCHEDULE: Monday - Friday 9AM - 5PM LOCATION: New York, NY POSITION TYPE: Full Time ESSENTIAL DUTIES/RESPONSIBILITIES: * Supervise and support Case Management staff through orientations, training, in-services, and ongoing professional development. * Oversee client case management services by reviewing case files, monitoring progress, facilitating case conferences, and ensuring corrective action plans are implemented when needed. * Maintain accurate and up-to-date client records, case notes, supervisory reviews, and documentation within CARES and physical case files. * Monitor client well-being through office visits, unit inspections, phone contact, crisis intervention, and coordination of appropriate referrals and support services. * Prepare and analyze program reports, outcomes, and performance metrics to ensure service quality and compliance. * Collaborate with program leadership, clinical teams, and interdisciplinary staff while upholding professional ethics, resolving resident concerns, and ensuring effective service delivery. QUALIFICATIONS: * BA in related social service field and 2 years of relevant work experience or G.E.D. or High Diploma with 7+ years of relevant work experience. * A strong working knowledge/ background working with homeless families plus services rendered to the mentally ill and substance use populations. * Knowledge of DHS and entitlements for low income/homeless individuals in NYC * Basic computer literacy (e.g., Microsoft Word, e-mail, internet browsing, CARES). OTHER SKILLS/ABILITIES: * Attend divisional housing meetings, weekly staff meetings, quarterly agency meetings, and other internal staff meetings as required. * Attend and/or coordinate case conferences with other providers. BENEFITS: 15 Vacation Days 12 Sick Days (3 per quarter) Floating Holiday 1 annually 401K retirement plan with 3% match after 90 days of employment Medical Benefits after 30 days of employment with Cigna Dental/Vision eligible after 90 days of employment Access to Gym/Weight Room Access to Boxing Ring Short Term Disability Life, Accidental Insurance available through Aflac Transit Check for commuting expenses Legal Shield for legal services Public Service Loan Forgiveness (PSLF) [https://www.google.com/search?q=Public+Service+Loan+Forgiveness+%28PSLF%29&rlz=1C1GCEA_enUS1148US1159&oq=healthcare+and+Public+non+profit+l%3Boan+forgiveness&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgkIAhAhGAoYoAEyCQgDECEYChigATIJCAQQIRgKGKABMgkIBRAhGAoYqwLSAQoxMjMzNmowajE1qAIIsAIB8QUirVT7ps8qiQ&sourceid=chrome&ie=UTF-8&ved=2ahUKEwi226Cgr6-TAxUHk4kEHRGHPbgQgK4QegQIARAB] participant Are you passionate about making a meaningful impact in your community?

Responsibilities

Supervise case management staff and oversee client services to ensure compliance with DHS standards. Responsible for reviewing case files, monitoring client well-being, and preparing program performance reports.