Case Manager Supervisor - Omaha/$28.20 at Equus

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

28.2

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Customer Service, Training, Communication, Interpersonal Skills, Management Skills, Organizational Skills, Cultural Competence, Microsoft Office Suite, Professional Development

Industry

Civic and Social Organizations

Description

Company Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description Actively engage team members daily to ensure excellent customer service & case management needs are met Assist team members in coordination of training through the new hire processes Develop team members in case management skills to meet all contract deliverables Engage in professional development opportunities for oneself and team members Coordinate daily & weekly meetings with team members; both individual & team meetings Ensure ongoing and open communication with staff, peers & leaders Ensure case management process and documentation is completed in a timely manner as required by contract Review team members work product to ensure contract standards are exceeded Ensure that case managers are monitoring client’s progress toward goal of self sufficiency Provide training and support to new case managers on program goals, processes and acquiring a caseload Other duties as assigned Qualifications Two years of program level/management level experience, related to human services in the for-profit, non-profit, quasi-governmental and/or government sectors or directly related progressively responsible work experience or equivalent combinations thereof Bachelor’s degree in related field, preferred Excellent communication and interpersonal skills Strong management and organizational skills Ability to work with culturally diverse population Ability to work across all levels of management and staff Proficiency in Microsoft Office Suite, especially Word and Excel Additional Information All information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Responsibilities

The Case Manager Supervisor will engage team members daily to ensure excellent customer service and case management needs are met. They will also coordinate training for new hires and ensure that case management processes are completed in a timely manner as required by contract.