Case Manager Supervisor at Pyramid Healthcare

Newport News, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Substance Use Disorders, Mental Health Treatment, Documentation, Client Engagement, Leadership, Communication, Treatment Planning, Life Skills Interventions, Aftercare Referrals, Confidentiality, Team Collaboration, Client-Centered Care, Support Services, Transportation, Self-Help Groups

Industry

Hospitals and Health Care

Description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Case Manager Supervisor – Newport News, VA Schedule: 8:00 AM – 4:00 PM Pyramid Healthcare at Newport News is dedicated to providing individualized, client-centered treatment for adults struggling with Substance Use Disorders. Our team is committed to helping clients reclaim their lives and achieve lasting recovery through compassionate care and comprehensive services. We are currently seeking a Case Manager Supervisor to oversee case management services, ensure continuity of care, and support clients as they transition through treatment. This role involves both leadership responsibilities and direct engagement with clients, families, and community resources. Key Responsibilities Ensure clients have access to a full continuum of care by assessing needs and coordinating appropriate services. Develop and maintain positive relationships with referral sources, aftercare agencies, and insurance companies. Oversee and ensure accurate, timely documentation in client charts. Gather necessary information and releases from clients, families, and referral sources. Facilitate aftercare referrals to support ongoing recovery. Maintain communication with clients, families, and treatment providers. Accompany and transport clients as needed. Orient new clients to the program and unit. Teach principles and practices of self-help groups. Support the treatment team in developing life skills interventions. Schedule family therapy appointments and coordinate treatment planning to ensure follow-through on goals and objectives. Provide vouchers for community resources when applicable. Ensure confidentiality and discretion in handling client and company information. Complete all required trainings as mandated by the company and licensing/accreditation bodies. Supervise case management staff and provide leadership in daily operations. Other duties as assigned. Qualifications Bachelor’s degree in a human services field required (a non-human services degree with equivalent direct care experience may also be considered). Minimum of 2 years of direct care or related experience in substance use and/or mental health treatment. Minimum of 1 year of supervisory or leadership experience in substance use or mental health treatment (preferred). Why Join Pyramid Healthcare? Be part of a respected leader in addiction treatment across Virginia. Work in a supportive, mission-driven environment focused on positive outcomes. Opportunities for professional growth and development. Pyramid CORE Values: We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers. Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

Responsibilities

The Case Manager Supervisor will oversee case management services, ensuring continuity of care and supporting clients through their treatment transitions. This role includes leadership responsibilities and direct engagement with clients, families, and community resources.