Case Manager at The Salvation Army

Geelong, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Community Services, Crisis Response, Interpersonal Skills, Communication Skills, Culturally Safe Practices, Risk Assessment, Safety Planning, Client Advocacy, Service Coordination, Team Collaboration, Continuous Quality Improvement, Trauma Informed Care, Outreach Capacity, Documentation, Client Information Systems

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the role As a Case Manager, this is your opportunity to role provides long term case management and service coordination with low individual caseloads who have experienced chronic homelessness through the J2SI program. Reporting to the Team Leader, this fixed-term role offers full-time hours and is contracted for six months, located in Geelong VIC. How you will make an impact Manage a caseload in an outreach capacity providing intensive support, service coordination, referral and advocacy to achieve client goals, using persistent and assertive engagement techniques and culturally safe practices with ACCO and First Nation workers. Coordinate case conferences, support and exit planning with referring agencies, apply the Case Management and Trauma Informed Care Frameworks, and ensure risk assessment, safety planning and accurate client records. Monitor and achieve program targets and outcomes using the J2SI measurement and evaluation framework, contribute to continuous quality improvement, and support research and evaluation activities. Foster and maintain positive relationships with TSA staff, J2SI teams, referral and consortium partners, local services and agencies, and actively participate in team meetings, service planning and community practice. Contribute to a safe working environment by complying with OH&S policies, managing information and data in line with TSA frameworks, addressing risks, engaging in professional development, supervision and practice reflection. What you will bring Demonstrated experience in case management, community services, and working with clients experiencing vulnerabilities including homelessness, AOD issues, mental health, disability, and family violence. Ability to work effectively in an outreach capacity, restore relationships, manage challenging behaviours, and respond to crisis situations. Sound knowledge of theoretical frameworks and strategies for supporting clients with complex needs. Strong interpersonal, verbal and written communication skills, with experience in case noting, client information systems, and relevant documentation. A current VIC drivers licence and employee Working with Children Check What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. Conditions Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5 How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

Manage a caseload in an outreach capacity providing intensive support and service coordination to clients experiencing chronic homelessness. Coordinate case conferences, apply case management frameworks, and ensure accurate client records while fostering relationships with various stakeholders.