As a Case Manager at VMCH, you’ll be responsible for delivering high-quality, person-centred services to clients and carers across designated regions. You’ll ensure all services meet funding body and organisational guidelines, applying consumer-directed care principles from initial enquiry through to ongoing support. This role also involves community engagement and contributes to VMCH’s reputation as a leader in aged care services.

• Conduct comprehensive assessments and develop tailored care plans
• Provide advice on service options and coordinate referrals
• Empower clients and carers to manage their care plans with confidence
• Maintain accurate client records and ensure compliance with funding and legislative requirements
• Monitor service delivery and respond to changing client needs
• Ensure compliance with the Aged Care Quality Standards and relevant legislation