Case Manager at Wesley Mission Queensland

South Holland, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Advocacy, Positive Psychology Approach, Client-Centred Support, Trauma Informed Care, Holistic Planning, Client Empowerment, Conscientiousness, Adaptability, Optimism, Kindness, Reflective Practice, Communication Skills, Interpersonal Skills, Agency Network Relationships, Confidentiality

Industry

Non-profit Organization Management

Description

Join a Team Where Your Work Truly Matters Our Supporting Those At Risk of Homelessness Work (STARH) team continuously works to support our community through providing planned support, case management and advocacy. Utilising a positive psychology approach that assesses individuals and families, we help those at risk to thrive not just survive. In our STARH team, you’ll be face to face with our clients in their homes and the community to provide individualised wrap around support across all stages of their journey with us. You will be supported by our close-knit team who value unique perspectives and experiences and above all else – to bring joy in the lives of people in the program. Why Join WMQ’s STARH Team? Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care. Team Culture – Be part of a collaborative and supportive team that lives and breathes Wesley Mission’s values. Recognition Programs – We want our employees to thrive in an environment where recognition is valued, and achievements are rewarded. Team Birthday Celebrations – The STARH team takes birthdays very seriously - a birthday is never missed and not without getting together to celebrate! Free and Secure Car Parking – No more paid parking!! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work. Your Role as a Case Manager in our STARH Team You’ll deliver person-centred services to support those in our community services at risk and make a difference in their lives. You will manager a regular case load of 10 – 12 clients who you will empower to live more independently, safely, and meaningfully by: Work according to the team values, and the attributes of conscientiousness, adaptability, optimism, kindness and reflective practice. Engage families and individuals from the stated client group to provide support in line with the role purpose and position summary. Provide holistic, trauma informed, client centred case management, support and advocacy for the client(s)as assessed to meet their needs. This includes developing, planning, implementing and reviewing holistic case management plans with client(s) and providing advice, information, advocacy and support to clients as required. Monitor and manage workflow and exercise initiative in areas where practices or methods are not established. Facilitate processes to optimize communication, case coordination, access to services and linkages between other service providers, community partners and relevant stakeholders to ensure client(s) needs are met. Assist the team in the delivery of activities and programs. Ensure the needs and outcomes for the target group and objectives are clearly understood by stakeholders and report on barriers being experienced to access service delivery. Undertake all administrative duties including but not limited to ensuring high quality, up to date case management notes/case plans/materials/statistics/reports and maintenance of accurate data. What We’re Looking For Degree qualifications in human services or a related field required with the required level of experience. Experience working with families and individuals at risk of homelessness or homeless using trauma informed, person centred case management principles in an identified framework or model of practice. High level communication and interpersonal skills including experience in engaging and working with diverse people with varied needs, including but not limited to mental health, domestic and family violence, financial stress, substance use, home management and barriers to employment/education. Ability to work within a values-based organisation, supporting positive team functioning, working collaboratively, flexibly and respectfully, fostering inclusion and diversity. Autonomously work as required to achieve client and program goals. Skills in establishing and maintaining agency network relationships within the human service environment to better meet client needs. Understanding and commitment to social justice principles, confidentiality and privacy. Demonstrated effective PC skills including MS Office, reporting and other related applications packages. Essential Requirements Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy) Relevant probity checks required by legislation and WMQ Limited policy. Current Driver’s Licence and willingness to travel for work Wesley Mission Queensland brings together people who want to make a difference in the lives of others. We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

The Case Manager will deliver person-centered services, managing a caseload of 10-12 clients to empower them toward more independent, safe, and meaningful living. Responsibilities include providing holistic, trauma-informed case management, support, advocacy, and developing/reviewing case management plans.