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Case Specialist - Child Support Customer Service at YoungWilliams PC

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Legal Case Management, Customer Service, Asset Location, Confidentiality, Problem Solving, Communication

Industry

Government Administration

Description

Join our Legal Team and Help Nebraska Families! * No experience is necessary. Extensive paid training is provided. * Flexible Schedules are available M-F between the hours of 8 am - 5 pm. * Nine paid holidays. * Paid sick and vacation days. * Legal team environment. * Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees. * AD&D and Long-Term Disability are paid by the company. * Commitment to staff advancement. Some of your duties may include: * Legal case management * Assisting in the establishment of family support orders * Using locate tools to obtain customer address, employment, and assets. * Identifying barriers, evaluating how we can help the customer. * Maintaining confidentiality and security of case information. * Providing excellent customer service to internal and external customers. * Regular and timely attendance. * Creative team projects. Required Education & Minimum Experience * Equivalent to a High School diploma. * 0 – 2 years Customer Service experience.

Responsibilities

Manage legal cases and assist in the establishment of family support orders. Utilize locate tools to find customer assets and employment while providing high-quality customer service.