The South West Aboriginal Medical Services (SWAMS) is an Aboriginal Community Controlled Health service based in Bunbury. We provide a comprehensive range of health and wellbeing services to Aboriginal people across the South West, Great Sothern, Upper Wheatbelt, and Peel regions of Western Australia.

Our services include GP clinics, primary health care, counselling, and a variety of community programs designed to support holistic wellbeing.

SWAMS is committed to continuous growth through strong partnerships and community development, ensuring we meet the evolving needs of the communities we serve.

We are seeking a passionate and culturally responsive Case Worker to join our Mental Health Team.

This role plays a vital part in delivering culturally safe, person-centred support to Aboriginal individuals and families. You will work collaboratively within a multidisciplinary team to promote healing, resilience, and connection to culture, community, and Country.

The purpose of this position is to provide culturally safe, trauma-informed and recovery-oriented case work within the SWAMS Social and Emotional Wellbeing (SEWB) service. The role supports Aboriginal people, families and community members to strengthen social and emotional wellbeing through holistic assessment, practical case coordination, advocacy, brief intervention, supported referral and connection to cultural, social, health, mental health, alcohol and other drug, family, community and specialist services. The Case Worker works alongside clients in a strengths-based way that recognises connection to family, kinship, community, culture, Country, spirituality and self-determination as central to wellbeing.

Key Responsibilities

• Case Work and Social Emotional and Wellbeing Support
• Provide culturally safe, person-led and family-inclusive case work that supports Aboriginal clients to identify priorities, build strengths and work toward their social and emotional wellbeing goals.
• Undertake holistic intake, screening and needs identification that considers social, emotional, cultural, physical, spiritual, family, community, housing, justice, financial, alcohol and other drug, mental health and safety factors.
• Develop and review collaborative case plans with clients, families and relevant supports, ensuring goals are practical, strengths-based, culturally responsive and recovery-oriented.
• Provide active case coordination, supported referral, advocacy, follow-up and warm handover to SWAMS programs, community supports, specialist mental health, alcohol and other drug, housing, family support, legal, justice and other relevant services.
• Offer brief intervention, emotional support, practical problem-solving and limited crisis support within scope of role, escalating risk and clinical concerns promptly in line with SWAMS policies.
• Work in partnership with Cultural Leads, SEWB workers, clinicians, lived-experience workers, families, Elders, community members and external agencies to support coordinated and culturally secure care.
• Promote client choice, self-determination, dignity, privacy and informed consent, including recognition of lived and living experience as valuable expertise in service planning and delivery.
• Support SEWB group activities, community engagement, prevention and early intervention initiatives that strengthen connection to culture, family, community and Country.
• Maintain accurate, timely and objective case notes, risk information, referrals, case plans and service activity records in relevant systems.
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