Case Worker at The Salvation Army

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AOD, Community Services, Case Management, Culturally Diverse Communities, Risk Management, Safety Planning, De-escalation Techniques, Computer Literacy, Collaboration, Participant-focused Approach

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care. About the Role The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care. We are seeking a values-driven person to join our successful Canberra Recovery Hub (CRH) Day Program Team in the exciting role of AOD Case Worker. The role will provide effective support to participants accessing CRH as part of the CRH Team, by ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a participant led recovery-based service. CRH operates in Braddon with the team office based within the Fyshwick Residential Centre in Canberra, ACT. This is a permanent full-time role. Salary is in accordance with SCHADS Level 4. How you will make an impact Provide relief cover on a casual basis across CRS and CRH programs Deliver day‑to‑day service through education, interventions, group work, assessment, referral, and case work Develop and monitor individual treatment plans, maintaining accurate case documentation and reporting Provide risk management and safety planning, linking participants to specialist services where appropriate Deliver case management with individualised recovery‑focused care plans addressing substance use and related behaviours Collaborate with Canberra Health Services (CHS) DASL Case Managers to ensure therapeutic alignment and coordinated care Maintain strong knowledge of referral and support options for participants Contribute to continuous improvement, innovation, and service performance indicators Attend team meetings, including Clinical Review and Integrated Governance meetings Demonstrate a supportive, participant‑focused approach always What you will bring Minimum Diploma qualification in AOD, Community Services, Case Management, or related discipline Completion of 4 AOD Skill Set Units (or willingness to complete during employment) Understanding of issues faced by people experiencing AOD, gambling, mental ill health, and other disabilities Experience working with Aboriginal and Torres Strait Islander peoples Ability to critically reflect on practice and tailor programs to participant needs Experience working with culturally and linguistically diverse communities Strong skills in managing unpredictable behaviours using de‑escalation techniques Computer literacy; experience with MS Teams and SharePoint desirable Knowledge of WHS obligations and ability to apply them in practice Current National Police Check and Driver’s Licence required What we offer Flexible working conditions NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits Employee Assistance Program - Independent confidential counselling service Financial, retail and lifestyle discounts and benefits Discounted health and fitness programs through Fitness Passport Generous Parental Leave offering of 12 weeks Up to 5 days paid leave per year to support a TSA program or activity An inclusive culture of dedicated, passionate, and professional team members Positively supporting and impacting the lives of others through your career contribution How to apply Please ensure you submit your C.V. or Resume with a Cover Letter outlining your suitability for the role. Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The AOD Case Worker will provide effective support to participants accessing the Canberra Recovery Hub by ensuring a safe and structured environment. Responsibilities include developing individual treatment plans, delivering case management, and collaborating with other health services for coordinated care.