Job Requisition ID: 45505
Opening Date: 04/21/2025
Closing Date: 05/02/2025
Agency: Department of Human Services
Class Title: HUMAN SERVICES CASEWORK MANAGER - 19788
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary $6,339-$9,178/month ($76,068-$110,136/year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062

WHY WORK FOR ILLINOIS?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION OVERVIEW

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented manager to supervise staff in the Sangamon Family and Community Resource Center. The position supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with courses in social science or business.
• Requires two (2) years professional supervisory experience in a public welfare agency; OR three (3) years professional experience in welfare, teaching, public health, or other public services; OR completion of an agency-sponsored management internship program.

PREFERRED QUALIFICATIONS

• Three (3) years of professional experience utilizing policies, procedures and goals of public assistance programs and welfare reform.
• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
• Three (3) years of professional experience utilizing social casework methods, techniques and principles, including reviewing and evaluating casework activities.
• Three (3) years of professional experience working with policies, procedures, and related federal acts for a public or private organization.
• Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
• Two (2) years of professional experience establishing and maintaining effective public relations with employers and other interested parties in the local area served.

CONDITIONS OF EMPLOYMENT

• Basic proficiency in Microsoft Office Suite, including Word and Excel.
• Requires the ability to travel.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
  Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.
  Work Location: 600 E Ash St, Springfield, Illinois, 62703
  Division of Family & Community Services
  Region 4
  Administration
  Sangamon Office, Sangamon County
  Agency Contact: DHS.HiringUnit@Illinois.gov
  Posting Group: Social Services

• Serves as a Casework Manager for the Division of Family and Community Services (FCS).
• Serves as a working supervisor.
• Provides training and technical assistance to assigned staff.
• Reviews and evaluates reports of casework activities.
• Establishes and maintains effective public relations with employers and community partners in the local area served.
• Implements and interprets new initiatives related to welfare policy.
• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.