Caseworker at IOM

Port Sudan, Red Sea State, Sudan -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Psychosocial Support, Community Engagement, Attention To Detail, Organizational Skills, Communication, Coordination, Reporting, Client Orientation, Discretion, Patience, Time Management

Industry

International Affairs

Description

Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration [https://www.iom.int/iom-workplace-culture] Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates [https://www.iom.int/resources/iom-candidate-tier-systems] are considered as first-tier candidates. Organizational Context and Scope Sudan is at the centre of migration routes from the Horn of Africa and West Africa towards North Africa and onwards to Europe and the Middle East. In line with IOM’s mandate, IOM Sudan works to uphold the human dignity and well-being of migrants and to advance the understanding of migration issues in the region. Since Jan 2025, IOM has operated a Migrant Resource and Response Centre (MRRC) in Port Sudan. MRRC acts as a centre for information and services to migrants. The services provided are based on IOM’s Case Management guidelines, carried out both directly and through referrals to partners. The main services include basic medical assistance, psychosocial support, Assisted Voluntary Return and Reintegration (AVRR) to stranded and vulnerable migrants to return to their countries of origin. The Port Sudan MRRC mobile response team also provide assistance to migrants who are not able to approach the MRRC in person. Timely and proactive communication with beneficiaries and effective coordination with MRRC Port Sudan partners, including relevant government and non-governmental agencies and representatives of migrant communities, are essential elements to the well-functioning MRRC in Port Sudan. Under the overall supervision of the Programme Manager and the direct supervision of the MRRC Senior Program Associate, and in close coordination with relevant colleagues at IOM Sudan and Port Sudan MRRC partners, the successful candidate will be responsible for:

Responsibilities

The Caseworker will be responsible for providing services to migrants based on IOM's Case Management guidelines, including basic medical assistance, psychosocial support, and Assisted Voluntary Return and Reintegration (AVRR). This role requires timely communication with beneficiaries and effective coordination with MRRC partners and relevant agencies.