Cash and Trade Process Representative at Citi

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Public Sector Operations, Data Entry, Attention to Detail, Organization Skills, Microsoft Office, Communication Skills, Flexibility, Multi-tasking, Quality Control, Problem Solving, Team Collaboration, Manual Dexterity, Time Management, Compliance Adherence, Process Improvement

Industry

Financial Services

Description

Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, data entry, etc. Responsibilities may also include accurate data entry of both alpha and numeric data entry to process Public Sector Records As a critical member of operations production team, meet and/or exceed production and quality standards across minimum of three of the site's functional areas, as well as being a subject matter expert Professionally interact with team members, peers and managers across shifts to ensure client timelines and quality requirements are met Fully understand the full operational flow and perform multiple operational functions as business needs fluctuate throughout the business day Within a strictly regulated environment, adhere to all departmental policies, client requirements, and compliance guidelines Expected to identify potential issues, recommend solutions and escalate to local management as necessary Expected to identify and submit process improvements Required A demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment. Public Sector Lockbox operations experience preferred. Strong proficiency and productivity in at least three functions (mailroom, batching, scanning, data entry, dispatch, and etc.) Proficiency includes all aspects of that function. Must have consistently proven high quality metrics above standard in the functional areas. Must have strong attention to detail, proficiency with numbers, and solid organization skills. Demonstrated ability to appropriately respond under pressure and effectively multi-task in a fast paced environment. Demonstrated history of flexibility, performing various functions within multiple functional areas. Intermediate Microsoft Office required. TMS and Citrix skill preferred. Effective written and verbal communication skills. Ability to perform a full shift of standing and lifting up to 40 lbs. Demonstrated history of working independently while being a respectful team member. Able to work additional hours based on business needs. Able to work a weekend day. Manual dexterity required, all tasks are repetitive. U.S. Must pass an extensive background check (renewed every 5 years). High School diploma or GED required. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 12, 2025 ------------------------------------------------------

Responsibilities

The primary responsibility is to process Public Sector applications, focusing on client-impacting and quality control functions. This includes data entry, quality metrics, and ensuring compliance with departmental policies.