Cash and Trade Processing Lead Analyst at Citi

Newark, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Communication Skills, Risk Management, Data Analysis, Process Improvement, Collaboration, Leadership, Time Management, Emotional Intelligence, Change Management, KPI Development, Operational Readiness, Interpersonal Skills, Critical Thinking, Lean Six Sigma, Microsoft Office

Industry

Financial Services

Description

Evaluates complex and variable issues with substantial potential impact, and uses strong communication and diplomacy skills. Create project justification, business case, scope, FTE and financial requirements Develop and managing project plans pre/during/post Draft and/or review business requirements/SOW with internal and external stakeholders Create KPIs to measure impact of project post implementation to expected outcomes, coordinate efforts to resolve any issues Lead meetings and leading groups to resolution on identified issues/concerns Coordinate project meetings with clients, operational and technical areas, internal business partners and vendors Data collection, time and motion studies, impact analysis Work with our Product partners on process changes impacting staffing and/or overall expense of our business Ability to strategize and analyze the impact of a change to the operation from a people, process, compliance and client impact Identify and manage risk, minimizing the outcome and escalating where appropriate Manage interdependencies to ensure success of the project Participate in the successful roll-out of processes from testing to production Develop and coordinate operational readiness plans, including training and procedural updates based on process changes Face off with key internal and client stakeholders serving as the project engagement lead Run steering committee meetings; drafting agenda, status update deck and providing key milestone updates Develop and maintain governance over specific ongoing custodial processes, as deemed appropriate, once project is BAU Participate in strategy, planning and Senior Management meetings Capacity Plan development and deployment Metrics, Dashboard, and Scorecard generation and monitoring. Collaborate with department managers to provide Week-Over-Week, Month-Over-Month, and Year-over-Year variance details. Big Data usage to provide insight into process efficiencies, automation, and KPI tracking. Develop and maintain strong working relationships with peer-level stakeholders across the business, both on-site and cross-site, so all contribute to the effective operation of the business unit Recognize the value of our people: Value their differences; help them grow and develop; tap their full potential; treat everyone with respect and dignity Participate in Audit preparation and review processes Ensure adherence to all departmental policies, client requirements, and compliance guidelines within a strictly regulated environment Collaborate across sites and businesses through leadership and active participation in site-wide and cross-site Task Forces, councils and projects Lead and actively participate in People Strategy efforts across shifts and sites Serve as backup for VP Operations Manager's as needed Serve as deputy for the Transaction Services Group Manager as needed Flexibility to support 24X7 operation; primarily working 1st shift hours Extended hours and off-shift hours may be required to complete job requirements A demonstrated history of strong interpersonal and collaboration skills, and positive peer engagement experience in a diverse environment Demonstrated ability to appropriately respond under pressure and effectively multi-task in a fast paced environment Must have strong attention to detail and solid time management and organizational skills Critical thinking ability at both the strategic and tactical level Ability to quickly grasp operational processes and understand training requirements Strong "influence management" skills Practices “Emotional Intelligence”, or the capacity to recognize, control, and express your own emotions while being empathetic to the emotions of others Excellent written and verbal communication skills, across diverse audiences and management levels Change Agent; can manage change with proactive communication and positive intent. Process improvement experience; Lean/Six Sigma experience preferred Ability to provide leadership in a fast-paced, changing environment Highly PC literate Advanced use of MS Office suite; Project, Access, Excel, Visio, PowerPoint and Word Excellent organizational management skills; ability to manage deliverables on multiple projects simultaneously Must pass an extensive background check (renewed every 5 years) ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 12, 2025 ------------------------------------------------------

Responsibilities

The Cash and Trade Processing Lead Analyst evaluates complex issues and manages project plans throughout their lifecycle. They lead meetings, coordinate with stakeholders, and ensure successful project rollouts while developing KPIs to measure project impact.