JOB SUMMARY

The Cash Supervisor is responsible for the daily supervision of Cashiers within the Cash and Events department. This includes the scheduling of daily activities including rotations and breaks. The Cash Supervisor will provide training and direction to Cashiers and will provide staff with feedback on their performance in the moment. The Cash Supervisor will be responsible for completing additional till transactions including facilitating the opening and closing of tills each day. Additionally, Cash Supervisors are responsible for supporting the in-store events and other marketing initiatives.
The Cash Supervisor is responsible for customer service with all customers while processing till transactions. The role is the last touch point for most customers in our store and as such is a crucial interaction to complete our customer interactions as positively as possible. The role is responsible for the consistent application of all till applications and for following outlined cash procedures.

QUALIFICATIONS

• High School diploma preferred
• 1‐2 yeas of retail experience
• Exceptional customer service skills
• Proven numerical literacy
• High EQ – developed ability to relate with people sensitively, tactfully, diplomatically, and professionally at all times
• Friendly, positive attitude and high energy
• Perceptive, attentive and detail oriented
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Technical aptitude – developed competency with POS, computers
• Quantitative skills required for cash handling
• Trouble shooting and problem solving mindset
• Exceptional conflict resolution ‐ willingness to directly address concerns when they arise
• Self motivated
• Excellent organizational skills
• Time management skills
• High personal ethics and integrity
• Ability to work well under pressure
• Product knowledge and sales skills
• Dependability

Please refer the Job description for details