Location: Westgate, Oxford
Type of contract: Permanent, Full Time 40h
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

SKILLS

• Proven experience in a leadership or management role within the retail industry, with in-depth knowledge of cash handling, and a strong ability to oversee cash operations, ensure operational efficiency, and coach staff in best practices for financial accuracy.
• Outstanding customer service skills, with the ability to foster relationships and deliver tailored experiences that enhance customer satisfaction.
• Strong ability to analyse store performance, drive sales, and meet financial targets, particularly in the context of cash operations and inventory management.
• Excellent communication and interpersonal skills, with a natural ability to lead and inspire a diverse team.
• Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes.
• Comfortable using technology and systems to manage operations, cash handling, track sales, and support inventory management and customer engagement.
• Flexibility to work evenings, weekends, and holiday seasons as required.

NOTE: THIS JOB DESCRIPTION IS A GENERAL OVERVIEW AND MAY BE SUBJECT TO CHANGE OR MODIFICATION BASED ON THE SPECIFIC NEEDS AND REQUIREMENTS OF THE SEPHORA STORE.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

Please refer the Job description for details