Overview:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
Responsibilities:

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High School diploma or equivalent required.
• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.

ADDITIONAL REQUIREMENTS: (LICENSES, CERTIFICATIONS, TESTING, ETC.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must be Well-groomed and in appropriate uniform with appropriate license visible at all times.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience strongly preferred.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Quickly and accurately makes change, cashes checks, and processes fills.
• Writes receipts for pay outs, and other documents. Inputs and accesses information on the computer.
• Greets patrons and offers efficient, timely customer service during all window transactions.
• Uses current technology to obtain customer credit information, field incoming calls and coordinates work with fellow employees.
• Maintains bank balance and keeps work area clean and supplies stocked.
• Completes any required paperwork.
• Performs any additional duties as assigned by the shift supervisor.

• Customer facing transactions:

• • Front Money, and Safekeeping transactions
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• Currency exchange

• Check cashing
• Credit card cash advance
• Ticket related transactions
• Required to complete all related documentation with accuracy.
• Balances specific assigned areas with accuracy.
• Adheres to Internal Controls and Standard Operating Procedures.
• Adheres to all AML/Title 31 regulations.
• Follows all company policies and procedures.
• Adheres to all Virginia Lottery Regulations.
• Other duties as assigned.