The Role:

Under the leadership of the Venue and Food Operations Manager, the Cashier helps create a welcoming café experience for students, staff, and guests at the Mona Campbell Square Café. From serving coffee and snacks to processing transactions and keeping the café organized and well-stocked, you'll play an important role in the daily rhythm of the NBS community. 

This is a fast-paced, customer-focused role where no two shifts are exactly alike. One moment you might be helping a student between classes, and the next you could be restocking café items, processing transactions, answering questions, or preparing for a busy lunch rush. If you enjoy staying active, connecting with people throughout the day, and balancing multiple tasks in a collaborative environment, this role may be a great match for your strengths and working style! 

Why You'll Love This Role:

• Be part of a friendly and collaborative Food Services team
• Connect with students, staff, and guests in a welcoming café environment
• Build valuable customer service, cash handling, and food service experience
• Stay active in a fast-paced and team-oriented workplace
• Gain experience in a creative and community-focused organization
• Opportunities to get involved in employee-led initiatives like our EDI and Social Committees

Major Duties and Responsibilities:

• Help open and close café operations by stocking, replenishing, organizing, and preparing service areas throughout the day
• Prepare and serve coffee, baked goods, sandwiches, salads, snacks, and beverages to student sand customers
• Operate the cash register and accurately process cash, debit, and credit transactions
• Maintain transaction records, reconcile cash, and assist with preparing deposits
• Provide friendly, efficient, and professional customer service while answering questions and supporting guests
• Help maintain clean, organized, and sanitary café and dining areas by following food safety and sanitation best practices
• Monitor café supplies and help ensure service areas remain stocked and organized during busy service periods
• Follow health & safety procedures and support a safe and welcoming environment for students, staff, and guests
• Balance multiple tasks throughout shifts, including customer service, restocking, cleaning, and cashier responsibilities
• Jump in wherever needed to support the team and contribute to the success of the Food Services Department
• Take on other duties as assigned - we're all part of making the experience great

Qualifications/Skills/Experience

• Grade 12 education or equivalent
• Minimum 2 years' experience providing excellent customer service
• Previous experience operating cash registers and point of sale systems preferred
• Food Handler Certificate and Smart Serve Certification are considered assets
• Strong numerical, organizational, and basic computer skills
• Confidence in handling cash and payment transactions accurately and efficiently
• Ability to multitask, stay organized, and thrive in a fast-paced school and café environment
• Strong interpersonal and communication skills with a friendly and professional approach
• Comfortable interacting with school-aged children, students, staff, and guests
• Knowledge of food service practices, food handling, and point of sale systems
• Strong attention to detail and ability to problem-solve in a busy environment
• Positive attitude, strong work ethic, and willingness to jump in wherever needed to support the team
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