Full job description

Job Overview

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to the overall efficiency of our grocery store operations.

We are a registered AIP business.

Currently hiring for both Robins Donuts and Gasbar

Duties

• Operate the Point of Sale (POS) system for processing customer transactions accurately and efficiently.
• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Perform cashiering duties including cash handling and processing credit/debit transactions.
• Assist in merchandising efforts by restocking shelves, organizing displays, maintaining product presentation standards and food prep.
• Engage in upselling techniques to maximize sales opportunities while maintaining a focus on customer needs.
• Maintain a clean and organized checkout area to ensure a welcoming environment for customers.
• Demonstrate effective communication skills both in-person and over the phone to provide assistance and information to customers.
• Perform duties in a team work environment.

Skills

• Exceptional communication skills to interact effectively with staff and guests.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A passion for providing outstanding service in a food/retail environment.
•