OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include assisting customers with their purchases, managing transactions, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced retail environment.

QUALIFICATIONS

• Proven experience in customer service or retail sales is preferred.
• Strong communication skills in English; bilingual or multilingual abilities are a plus..
• Proficient in basic math skills for accurate cash handling and transaction processing.
• Ability to manage time effectively while prioritizing tasks in a busy environment.
• Excellent organizational skills to maintain store presentation and inventory accuracy.
• Knowledge of merchandising techniques to enhance product visibility and appeal.
• A positive attitude with a willingness to learn about new products and services.
• Experience with cashiering duties is essential. Join our team today and be part of an exciting retail environment where your skills can shine!
  Job Type: Part-time
  Pay: $18.00-$20.00 per hour
  Expected hours: 16 – 40 per week
  Work Location: In perso

• Greet customers warmly and assist them with inquiries regarding products and services.
• Operate the Point of Sale (POS) system efficiently for transactions, including cash handling and credit card processing.
• Engage in upselling techniques to promote additional products or services.
• Maintain an organized and visually appealing merchandise display.
• Ensure accurate cash handling and reconciliation at the end of each shift.
• Provide technical sales support by explaining product features and benefits to customers.
• Handle customer complaints or concerns professionally, ensuring satisfactory resolutions.
• Exhibit excellent phone etiquette when responding to customer calls or inquiries.
• Collaborate with team members to achieve store goals and maintain high standards of customer service.