JOB OVERVIEW:

As a Cashier/Customer Service Representative at our Child Care Agency, you will play a key role in ensuring smooth financial transactions and delivering excellent customer service to parents, guardians, and staff.

QUALIFICATIONS:

High school diploma or equivalent.
Strong verbal and written communication skills.
Basic computer skills.
Ability to handle multiple tasks and work efficiently in a fast-paced environment.
Friendly, patient, and professional demeanor.
Job Types: Full-time, Part-time
Pay: $22.12-$26.17 per hour
Expected hours: 20 per week

Benefits:

• Dental care
• Discounted or free food
• On-site parking
• Paid time off
• Vision care

Work Location: Hybrid remote in Surrey, BC V3S 5X

Cash Handling & Financial Transactions:

• Process payments for child care services, including tuition, fees, and other charges.
• Issue receipts, invoices, and maintain accurate records of transactions.

Customer Service:

• Greet and assist parents/guardians in a friendly and professional manner.
• Answer phone calls, emails, and in-person inquiries regarding enrollment, schedules, and payments.
• Provide information about agency policies, programs, and services.

Administrative Support:

• Assist with filing, data entry, and other office tasks as needed.
• Collaborate with child care staff to ensure smooth communication between departments.