Cashier/Customer Service at Otter CoOp
Whistler, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Oct, 25

Salary

19.0

Posted On

05 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Base, Phone Etiquette, Cash Handling, Transaction Processing, Customer Service Skills

Industry

Outsourcing/Offshoring

Description

OVERVIEW

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to engage with customers and assist them with their needs will play a crucial role in enhancing their shopping experience.

SKILLS

  • Strong customer service skills with the ability to engage positively with diverse clientele.
  • Proficient in cash handling and cashiering, ensuring accuracy in all transactions.
  • Basic math skills for processing payments and making change.
  • Excellent organizational abilities to manage multiple tasks efficiently.
  • Effective phone etiquette for handling customer inquiries over the phone.
  • Bilingual or multilingual abilities are a plus, enhancing communication with a broader customer base.
  • Familiarity with POS systems is advantageous, aiding in quick transaction processing.
  • A proactive attitude towards selling products and services to meet customer needs.
    Join us in creating a welcoming environment where customers feel valued and appreciated!
    Job Types: Full-time, Part-time
    Pay: From $19.00 per hour
    Expected hours: 20 – 40 per week

Benefits:

  • On-site parking

Shift:

  • 8 hour shift

Work days:

  • Holidays
  • Monday to Friday
  • Weekends as needed

Work Location: In perso

Responsibilities
  • Greet customers warmly and assist them with inquiries and product selections.
  • Process transactions accurately using the POS system, ensuring efficient cash handling.
  • Maintain an organized checkout area, keeping it clean and stocked with necessary supplies.
  • Handle customer complaints or issues professionally, aiming for quick resolutions.
  • Provide information about promotions, products, and services to enhance sales opportunities.
  • Assist in inventory management by restocking shelves and conducting regular inventory checks.
  • Collaborate with team members to ensure a smooth operation and positive work environment.
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