JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional customer service while efficiently handling transactions and maintaining a welcoming store environment. The ideal candidate will have experience in retail sales, strong communication skills, and a passion for helping customers find the products they need.

SKILLS

• Proficient in operating POS systems and handling cash transactions.
• Previous experience in supervising staff is a plus.
• Ability to conduct engaging product demos that attract customer interest.
• Bilingual candidates are highly desirable for effective communication with diverse customers.
• Strong phone etiquette skills for professional customer interactions.
• Experience in upselling techniques to enhance sales opportunities.
• Knowledge of merchandising principles to create appealing product displays.
• Familiarity with stocking procedures and inventory management in a retail environment.
• Solid understanding of retail sales practices, including basic math and retail math skills.
• Excellent communication skills, both verbal and written, to interact effectively with customers and team members.
• Prior experience in grocery store settings is advantageous. Join our team as a Customer Service Associate / Cashier, where your contributions will help create a positive shopping experience for our valued customers!
  Job Types: Full-time, Part-time, Permanent
  Pay: $15.80-$16.50 per hour
  Expected hours: 35 – 40 per week

Experience:

• Retail sales: 1 year (required)

Language:

• English (required)

Work Location: In person
Expected start date: 2025-09-0

• Greet customers warmly and provide assistance with their inquiries.
• Operate the Point of Sale (POS) system to process transactions accurately.
• Handle cash and credit transactions, ensuring proper cash handling procedures are followed.
• Maintain a clean and organized checkout area while ensuring product displays are well-merchandised.
• Assist with stocking shelves and inventory management to ensure product availability.
• Conduct product demonstrations to enhance customer knowledge and encourage sales.
• Upsell products by effectively communicating promotions and special offers.
• Provide excellent phone etiquette when addressing customer calls or inquiries.
• Collaborate with team members to achieve store sales goals and maintain high standards of customer service.