JOB OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include processing transactions, assisting customers with inquiries, and ensuring a positive shopping experience. A strong background in customer service and retail operations is essential for success in this position.

EXPERIENCE

• Previous experience in a retail environment is preferred but not required.
• Bilingual skills are a plus, enhancing communication with a diverse customer base.
• Familiarity with retail math to accurately handle transactions and provide change.
• Experience operating cash registers or POS systems is advantageous.
• Strong customer service skills with the ability to engage effectively with customers.
• Knowledge of grocery store operations is beneficial but not mandatory.
• Ability to upsell products based on customer needs and preferences.
  Join our team today and contribute to creating a welcoming environment for all our customers!
  Job Type: Part-time
  Pay: $9.00 - $10.00 per hour
  Expected hours: 16 – 24 per week
  Work Location: In perso

• Greet customers warmly and provide assistance with their shopping needs.
• Operate cash registers and Point of Sale (POS) systems accurately.
• Process transactions efficiently, including cash handling and credit card processing.
• Maintain knowledge of store products and promotions to effectively upsell and sell items.
• Assist customers with inquiries regarding products, services, and store policies.
• Handle returns and exchanges in accordance with company policy.
• Ensure the checkout area is clean, organized, and well-stocked.
• Collaborate with team members to achieve sales goals and enhance customer satisfaction.
• Utilize phone etiquette to assist customers over the phone when necessary.