Since inception, our goal has been to provide our builders, contractors and DIY customers with the best possible shopping experience supported by a wide range of products and services. Our commitment to hiring and training great staff and associates has allowed us to deliver on that goal. We truly value our people and support them with programs that have increased tenures well beyond industry norms.
You have the talent, we have the tools! Come work for a Company where your hard work and ideas won’t go unnoticed and will contribute to an evolving business! You will be heard and valued and find career opportunities that will further develop your unique set of skills. If you are looking to grow and evolve – we are the perfect fit for each other.

QUALIFICATIONS:

• Prior retail experience preferred.
• Prior cash handling experience preferred.
• Ability to work a flexible schedule including weekends, evenings and holidays.
• Excellent mathematical skills.
• Excellent customer service skills.
• Ability to work well in a fast-paced retail environment.
• Comfortable working with computers.
• Willingness to learn.
• Excellent communication skills.
• Ability to work co-operatively in a team atmosphere.
• Excellent decision-making ability and problem-solving skills.
• Willingness to continually develop professional skills and knowledge base.

• Ensure customers are greeted promptly as they enter the store.
• Operate all Home Hardware software and point of sale equipment, including cash register, Moneris terminal, Profit Master and Transaxion with sufficient speed and accuracy.
• Ensure every item is scanned.
• Follow proper procedures according to store policy regarding returns and refunds.
• Count float prior to start of shift in accordance with store policy.
• Tabulate sales at the end of the day and/or end of your shift and remove cash from register in accordance with store policy.
• Ensure customers have had a positive shopping experience; take steps to rectify if they have not.
• Answer phone in prompt fashion and take messages, according to store policy.
• Maintain price information (flyers, in-store promotions etc.) for references when customer price inquires arise.
• Communicate product knowledge to the customer as appropriate.
• Assist those customers who need advice, information, or directions.
• Pick, organize and verify orders for delivery or curbside pick-up.
• Maintain familiarity with items in stock, yard inventory.
• Ensure check-out area is clean, organized and build merchandise displays.