OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, promoting our products and services through effective communication. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.

REQUIREMENTS

• Proven experience in a customer service role is preferred.
• A positive and engaging mindset
• Strong communication skills in English
• Proficiency in data entry with attention to detail.
• Highly organized and fast thinking
• Excellent analysis skills to assess customer needs and provide appropriate solutions.
• Ability to handle challenging situations with patience and professionalism.
• A positive attitude and willingness to learn in a fast-paced environment. Join us in delivering outstanding service that makes a difference!
  Job Types: Full-time, Part-time
  Pay: From $20.00 per hour
  Expected hours: 35 per week

Benefits:

• Discounted or free food
• On-site parking

Work Location: In person
Expected start date: 2025-09-0

• Taking and assisting preparation of customer orders
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Assist customers with order placements
• Utilize data entry skills to maintain accurate customer records and update information as needed.
• Demonstrate effective interpersonal skill with professionalism.
• Identify opportunities for upselling additional products or services based on customer needs.
• Analyze customer feedback to improve service delivery and address recurring issues.
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