Cashier/Receptionist/Business Development at Coastal

Story City, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception, Business Development, Accounting, Accounts Receivable, Accounts Payable, Call Handling, Appointment Setting, Switchboard Operation, Clerical Duties, Microsoft Office, Communication, Diplomacy, Professional Appearance, Driving Record Maintenance

Industry

Description

At Story Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Story Ford, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Job Summary We are seeking a Cashier/Receptionist/Business Development representative with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. This individual will also have the responsibility of coordinating mobile service appointments as well setting basic service appointments. Benefits * Medical and Dental * 401K Plan * Paid time off and vacation * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule * Discounts on products and services Responsibilities * Calculate the customer’s bill using the dealership’s computer system * Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket * Make change accurately and issue receipts to customers * Answer phones and direct consumer to the proper department and follow up in a timely manner * Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution * Operate switchboard telephone system * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold * Assist the managers with various clerical duties as needed * Be friendly, professional, courteous and efficient when working with all customers and employees * Familiarize yourself with department structures & internal procedures for assisting customers efficiently * Set appointments for service including mobile service and basic service Qualifications * Experience with Microsoft Office suite is a plus * Ability to communicate customers' interests needs and requests to management and sales personnel * Professional personal appearance * Clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Responsibilities

This role involves managing incoming calls, directing callers, handling basic accounting functions for accounts receivable and payable, and coordinating service appointments, including mobile service scheduling. The representative must calculate customer bills, process payments accurately, and issue receipts.