Individuals must demonstrate dedication to exceptional Customer Service and build strong relationships with existing and prospective customers by creating a welcoming environment with a memorable and rewarding customer experience.

CASHIER REQUIREMENTS:

• High School diploma
• 2 years of administrative experience and/or retail sales experience
• Excellent communication skills, both verbal and written
• Exceptional organizational skills and ability to multitask
• Pleasant phone etiquette
• Ability to work independently

PREFERRED SKILLS AND ASSETS

• Landscape product knowledge considered an asset
• Disciplines work ethic and positive attitude
• Basic to moderate math skill an asset

• Process sales transactions, in person, by phone/text
• Process web orders and assist customers with online chat inquiries
• Maintain accurate customer records and accounts
• Create and process orders and prepare deliveries, ensure complete details are captured for customer deliveries
• Work closely with the delivery team to ensure completion of scheduled deliveries
• Create a positive and rewarding customer experience
• Greet all customers with courtesy and respect
• Answer inquiries about products and services
• Assist contractor accounts with project quoting
• Ensure stock inventory available for contractor/customer pickups
• Monitor and maintain stock levels for products in retail space
• Maintain a clean and safe work environment
• Participate and comply with Rocklands Health and Safety program
• Other duties as assigned by Supervisor