Cashier at SACRAMENTO NATURAL FOODS CO OP INC

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Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

24.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Point of Sale, Communication, Problem Solving, Math Skills, Attention to Detail, Dependability, Teamwork, Time Management, Inventory Management, Organizational Skills, Safety Awareness, Multi-tasking, Adaptability, Conflict Resolution

Industry

Retail

Description

Job Details Position Type: Part-time Salary Range: $18.75 - $24.00 Hourly Description POSITION SUMMARY A Cashier is responsible for ensuring a phenomenal experience for customers through efficient and accurate customer check-out, proper cash handling, eCommerce shopping, and consistently exceptional customer service. This position is also responsible, through coordination by Front End management, for general sales floor and Front End cleanliness and organization. This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento Natural Foods Co-op and the co-operative identity. DEPARTMENT Front End FLSA STATUS Non-exempt REPORTS TO Front End Manager UNION STATUS Teamsters Local 150 ESSENTIAL DUTIES AND RESPONSIBILITIES Upholds all Co-op policies, procedures and expectations. Department Operations and Customer Experience Exceed our customers’ expectations for service and provide a welcoming environment for all people and all diverse backgrounds and in accordance with the Co-op’s customer service standards. Model, provide, and ensure customers receive prompt, friendly and courteous services in a professional manner that markets our cooperative advantage. Maintain a calm and friendly demeanor with all customers and in all situations. Handle all transactions accurately including giving correct change, entering correct departments and prices, and appropriately handling all transactions. Maintain a working knowledge of all PLUs and register procedures. Load customer purchases into bags with efficiency and care, and help customers transport their purchases to their vehicle. Assist customers with special order and ecommerce pickups. Shop ecommerce customer orders accurately and efficiently and process transactions for a high-level customer service for those who pick up their orders. Follow department procedures in regards to labeling and storing ecommerce orders for pick-up Maintain cleanliness of the sales floor and grounds at the direction of Front End management. Ensure that supplies are well-stocked throughout the Front End. Check prices, clean spills, restock items, and perform other duties as needed. Return carts and containers to their proper locations in a safe and efficient manner. Maintain a working knowledge of all processes related to Front End operations. Financial Accountability Receive payment and give change accurately with no more than one $5-plus error within a one-month period. Follow established Co-op policies and procedures in all matters relating to cash handling and financial transactions. Accurately and promptly prepare drawer money for deposit. Clerk Duties Adhere to scheduled shifts and be ready for work when shift begins. Wear proper clothing in accordance with the Sacramento Natural Foods Co-op and department Dress Code during shift, including apron and nametag. Maintain accurate and attractive signage throughout the Front End. Other Duties Assist in inventory counts, storewide cleaning, and other projects as needed. Attend meetings and events as requested. Ensure equipment repair and maintenance is communicated to appropriate personnel and make adjustments until equipment has been improved. Demonstrate support for the cooperative values and principles daily. Perform other duties and work in other departments as assigned. Know and uphold the Employee Handbook consistently. Must be available to work hours based on the needs of the business and the department. Qualifications ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school diploma, GED, or equivalent certificate. Required Experience Customer Service experience. Language Ability Read and Comprehend complex instructions, correspondence, and memos. Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds. Effectively present information in one-to-one and small group situations to employees and customers. Math Ability Add and subtract two digit numbers and multiply and divide with 10’s and 100’s mentally. Perform these calculations using units of U.S. currency and weight, volume, and distance measurements. Reasoning Ability Use reasoning to apply detailed written or oral instruction to daily work. Deal with problems involving a few concrete variables in standardized situations. Prioritize work tasks, multi-task, and maintain focus. Computer Skills Use Point of Sale, Email, website, and time clock software proficiently. ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving Identify and resolve problems in a timely manner. Customer Service Manage difficult or emotional customer situations. Communicate respectfully at all times. Respond promptly to customer needs. Respond to requests for service and assistance. Attendance and Punctuality Consistently report to work and arrive on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time. Dependability Respond to management direction. Commit to meeting department goals and expectations. Complete tasks on time. Quality Demonstrate accuracy and thoroughness. Look for ways to improve and promote quality. Apply feedback to improve performance. Monitor own work to ensure quality. Quantity Work quickly and accurately with a sense of urgency. Meet productivity standards. Strive to increase productivity. Safety and Security Use equipment and materials properly. Protect the safety of self, co-workers, and Co-op customers at all times. Report any potentially harmful equipment or situations to supervisors without delay. Report safety-related accidents and incidents to a manager immediately. Follow all safety policies and procedures. Operate equipment properly and in a safe manner that will not lead to injury of self or others. Follow all safe food handling and sale of alcohol guidelines as required by local, state, and federal laws. ESSENTIAL PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent Physical Demands Stand for extended periods of time. Use hands to grasp, handle, and feel. Reach with hands and arms. Walk, climb, balance, stoop, squat and kneel. Lift and move up to 30 pounds. Talk and hear. Occasional Physical Demands Lift and move up to 50 pounds. Specific Vision Ability Close vision, distance vision, peripheral vision, and depth perception. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent exposure Cold to hot, and wet or humid conditions (weather and non-weather). Fumes or airborne particles ranging from natural to chemical. Work with various cleaning products including bleach. Handling cash and other objects that were handled by the public. Standing on cement floors. The noise level in the environment is usually moderate to loud. IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change. Sacramento Natural Foods Co-op provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, religion, sex, gender, gender expression, pregnancy, childbirth, perceived pregnancy, reproductive health decision making, age, sexual orientation, marital status, mental or physical disability status, medical conditions, military/veteran status, political activities/affiliations, status as a victim of domestic violence, genetic information, or any other characteristics protected by federal, state, or local laws.

Responsibilities

The Cashier is responsible for providing exceptional customer service during the check-out process and ensuring accurate cash handling. This role also involves maintaining cleanliness and organization in the Front End area.