Equator Coffee Roasters is an Ottawa, Ontario-based, mission-driven coffee roasting company. We exist to connect the coffee drinker to the coffee farmer, from one family to another. We believe the world is a better place with better quality coffee that is sourced ethically and cared for organically. At Equator, coffee is more than just a beautiful beverage; it’s a way to change the world for the better. Our cafes serve as the “front line” of our company and brand – a place for customers to learn and enjoy our core values: service, quality, community.

JOB SUMMARY

This Job will be based out of our Gloucester Cafe.
The primary responsibility of Café Team Members is to prepare and deliver high quality products and exemplary customer service. This will ensure an incredible customer experience from the entry greeting as to all aspects of the physical space including presentation and cleanliness. It is important to have a high level of company and product knowledge in order to answer customer questions. They are responsible for acting in accordance with Equator Values and The Equator Way of operating on the café floor at all times.

REQUIREMENTS

• Looking for cashier/servers to support our baristas.
• Requires to be available to work monring, afternoons, evenings
• Must be available to work a minimum of 2 shifts a week.

BARISTA SKILLS

• Optional training after all other tasks have been mastered
• Only certified barista are to make drinks on the espresso machines that are served to the customers.

SKILLS AND QUALIFICATIONS

These requirements are representative, but not all-inclusive, of the knowledge, skill, and abilities required to perform this job.

• Ability to learn quickly
• Ability to work as part of a team and have strong customer service and interpersonal skills
• Ability to multi-task and handle high pressure situations
• Effective communication skills
• Smart Serve Certification - preferred (employees aged 18+)

The Café Team Member’s responsibilities include but are not limited to the following: