Cashier Supervisor - Maumee at Walt Churchill's Market

Maumee, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Math Skills, Product Code Memorization, Alcohol Sales Verification, Troubleshooting, Data Entry, Inventory Replenishment, Supervision, Phone Etiquette, Cleaning, Communication, Problem-Solving, Computer Skills, Attention To Detail

Industry

Food & Beverages

Description

Description Walt Churchill’s Market is looking for a Part-Time Cashier Supervisor for our Maumee, OH location. If you LOVE great food, deliver consistent QUALITY, RESPECT your co-workers, CARE about customers, and maintain a SAFE and CLEAN work environment, we want to talk to you! Job Summary: The Cashier Supervisor reports to the Front End Manager and provides excellent customer service by interacting with every customer in a welcoming, courteous, friendly manner. The Cashier Supervisor is responsible for processing customers’ purchases quickly and accurately, keeping the Customer Service Desk clean and organized, providing various specialty services for our customers, and answering and redirecting phone calls. Essential Duties & Responsibilities: Provide excellent customer service by giving customers full attention during any interaction Greet customers in a friendly manner Provide customers with a fast and accurate transaction Utilize basic math skills to provide customers with accurate change Memorize evolving product codes/PLUs Responsible for processing cash, check and electronic transactions accurately Bag customers’ groceries, keeping in mind the weight of each bag and separating unlike items Confirm proper identification for any purchase of alcohol Assist customers in locating store items Handle postage sales Sell and cash out Ohio Lottery tickets, being comfortable troubleshooting issues that arise Closing Cashier Supervisor pulls Ohio Lottery sales reports and inputs sales and cash into register Closing Cashier Supervisor counts drawers as directed by the Front End Manager Build and collect cashier drawers (tills), and secure all returned tills in the safe Enter basic sales data into Excel at the end of the day and email the sales spreadsheet to the designated recipients Perform paid outs, charges, and account payments Troubleshoot register issues, may be required to call in service requests for malfunctioning equipment to service providers Place orders to replenish propane tanks, lawn tags, and ice as needed Stock supplies, such as coffee supplies, bags, receipt paper, etc. Monitor Cashiers and Carry Outs, providing direction and guidance as needed May be required to gather carts and baskets in absence of Carry Out Answer incoming phone calls with the appropriate greeting and transfer when necessary Perform light cleaning/maintenance duties as assigned, including but not limited to: sweeping and mopping the Customer Service Desk area, wiping counters and machines, dumping trash, maintaining coffee grinder, cleaning coffee pots, and making coffee for sale We Offer: Become a WCM Owner! (Employee Stock Ownership Plan) Begin accruing PTO immediately, with eligibility to use it after 90 days. Employee Discount 401(K) with company match Training and job advancement opportunities Come be part of our 100+ year tradition and see why Walt Churchill's Market is "Better Because"! Requirements Required Skills & Abilities: Excellent communication and problem-solving skills Basic computer skills Comfortable interacting with customers, staff, and peers, navigating both positive and negative interactions professionally Attention to detail to ensure transaction is completed accurately Education and Experience: Must be at least 18 years of age High School Diploma/GED, preferred Cashier experience, required Previous customer service experience, preferred Physical Requirements: Prolonged periods of standing, walking, lifting, and reaching Must be able to frequently lift 10-30 pounds and occasionally up to 50 pounds

Responsibilities

The Cashier Supervisor reports to the Front End Manager, providing excellent customer service by interacting courteously with every customer and ensuring fast, accurate processing of purchases. Essential duties include handling various transactions, specialty services like lottery sales, and maintaining the cleanliness of the Customer Service Desk.